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Customer Service Management

Location:
Santa Barbara, CA
Posted:
November 19, 2012

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Resume:

Albulena Tarashaj

Email: abplvf@r.postjobfree.com

Address: Metzgerstr. 2

City: Munich

State: NY

Zip: 81667

Country: USA

Phone: 498-***-****

Skill Level: Entry

Salary Range: $40,000

Willing to Relocate

Primary Skills/Experience:

Strategic Communications Blogging Social Media Marketing Client Relationships Organizational Management

Educational Background:

Bachelors Degree, International Relations and Managment/ Focus on Marketing

University of Applied Science Regensburg, 10/2009 - 03/2013

Regensburg, Bavaria, Germany

Not Selected,, Not Selected

Job History / Details:

ENTRY LEVEL MARKETING, COMMUNICATIONS, PRODUCT MANAGEMENT PROFESSIONAL

Enthusiastic and goal oriented individual with demonstrated ability to interact with marketing specialists to promote ones marketing capabilities and participate in writing creative, and effective sales strategies. Extensive background in preparing comparative marketing analysis, creating accurate sales predictions, and offering creative and comprehensive solutions to the current marketing problems. Experienced in developing process improvements that streamline workflow, coordinating schedules, maintaining the office/appointment calendar, and keeping inventory records. Imaginative, personable and articulate with strong written and verbal communication skills

AREA OF EXPERTISE

Customer Service

Client Relationships

Tactful Closer

Reports and Presentations

Project Management Strategic Planning

Industry Networking

Calendar/Schedule Management

Sales Experience Relationship Management

Document Management

Organizational Management

Ethics

EDUCATION

Exchange Student at University of California Santa Barbara California

Education Abroad Program International Exchange (Jan. 2011 - June 2011)

University of Applied Science Regensburg, Germany

B.A. International Relations and Management (Oct. 2009 - March 2013)

COMMUNITY SERVICE

Experienced with customer service management; new clients and existing clients

Coordinated, prepared and distributed (as appropriate) marketing collateral to clients and prospects

Assisted in efforts to launch innovative programs to increase consumer engagement

Assisted in executing a wide variety of details that involve direct mail, email broadcast campaigns, outbound calls, marketing trade shows and events, public relations, customer communications, media advertisements, promotions, and other marketing plans.

Developed standardized presentations, sales scripts, proposals

Facilitated plans with targets, measures, and objectives

Executed and analyzed marketing campaigns

Social Media and Community Management

CAREER OVERVIEW

Marketing, Communication & Product Management

Fidor Bank AG 2012 - Present

Monitoring Intern

AFS Intercultural Programs 2011 - 2012

Magazine Intern

WEKA Fachmedien 2007 - 2008

Administrative Intern

Bayerische Landesarztekammer 5/2003 to 6/2003



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