FRANK
BAXTER
Drive
Enfield, CT
06082
abpltw@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Internet Marketing - SEO - Ecommerce Professional with experience developing and implementing
marketing strategies to promote businesses and products via the Internet. Consistent record of
achievement increasing sales and market share by identifying and capitalizing
on new markets, leveraging opportunities in existing markets, and increasing
market share through successful search engine optimization and marketing.
Proven successes developing and marketing Ecommerce
solutions.
Core Competencies:
* Search
Engine Optimization SEO
* Search
Engine Marketing SEM
* Marketing
subscription products
* Ecommerce
B2B B2C
* Building
email lists
campaigns
* Lead
Generation
* Conversion
Tactics (visitors to leads and/or sales)
* Developing
Internet strategies
* Web
Development
* Developing
key metrics and key performance indicators.
* Pay Per
Click programs PPC
WORK EXPERIENCE
Business
& Legal Reports,
Old Saybrook, CT
Internet
Marketing Manager 2005
- June 2006
Developed strategies for this southern Connecticut publishing company to
increase traffic from organic search, tripling visitor traffic in the first six
months. Increased leads, online
sales, and average order size lifting revenues substantially.
Created guidelines for
editorial to assure better indexing by search engines.Work with outbound sales to
discover and implement new features customers are asking for.Optimized web sites for search
engine discoverability.Developed creative and offers
for effective email campaignsImplemented web metrics
application to monitor and improve results of five company web sites.
PianoWorld.com,
Enfield, CT
Founder and Director
1996 Present
Top-ranked and award-winning Web site www.PianoWorld.com known as
Where the world turns for information about pianos. Conceptualized and
planned a global Internet business.
Manage, develop and promote the site.
Respond to member and guest communications. Manage an online retail
piano supply store.
Created the Internet s most popular piano forum, with the world's
largest piano forum membership (currently 17,000+ members). Piano World averages
over five million page views per month.
Optimization and search engine strategy, enabling to consistently place in
top ten on most search engines.
Designed and implemented a profitable online retail supply store
associated with Piano World (PianoSupplies.com www.PianoSupplies.com).
FRANK
BAXTER
PAGE 2
WORK EXPERIENCE (Continued)
McGraw-Hill Companies, Inc, New York,
NY 1998-2005
Project Manager eCommerce, Education Product and Marketing
Technologies 2002-2005
Served as liaison a between business units
and technology group to develop Ecommerce solutions and meet marketing goals.
Developed McGraw-Hill Education Ecommerce portal to provide
one-stop shopping for the full spectrum
of products aimed at a diverse consumer
population
Grew revenues from $20,000 to $250,000 annually by developing a
promotional strategy for a new Ecommerce
web site for the K-6 business division
Redesigned McGraw-Hill Learning Store and developed marketing
strategies resulting in 10 times increase in revenues
Trained marketing and technical personnel on use of administrative
tools for new shopping cart platform that enabled sales and marketing to
independently create online promotions
Manager of McGraw-Hill Learning Store (Ecommerce)
1998 2002
As
member of Internet Development Team and E-Business Action Committee, led
several key Web projects with budgets ranging from $50,000 to several million
dollars.
Managed a project to develop a web site,, that provided technical
and product support for educators, reducing costly customer calls while
enhancing customer relations.
Spearheaded an initiative to introduce state-of-art technology to
create new products from existing content, which saved the company millions of
dollars annually.
Quadrupled web site traffic for five business units by developing
a strategy to promote sites through search engines.
Contributed to and helped develop which won the Curriculum
Administrator s Web Site for General Curriculum award in 1995.
Circuit City Stores, $9.7 billion retailer with over 600
stores offering electronics and digital technology Newington, CT
Operations Manager 1995
1998
Managed
total operations, including: inventory
control, security, training, warehouse operations, customer service; Served as
back-up to store s General Manager. Trained staff in use of several computer
based systems supporting functions such as: sales, inventory control,
merchandise returns, and customer database management. Launched 4 new stores in
Connecticut market. Achieved awards for excellent
overall operations management, highest sales volume and for lowest shrink
percentage.
FRANK BAXTER
PAGE 3
OTHER
PROFESSIONAL EXPERIENCE
Freelance Web Developer, Search Engine Marketing and Optimization
Consultant, and E-Commerce Advisor, Web Affiliate Program Development
- Marketing - Management Enfield, CT 1998 Present
Market Trainer, Bradlees
Department Stores, former regional discounter, Enfield, CT 1987 1995
EDUCATION
AND TRAINING
Internet
Business Strategies, Babson College, Boston, MA
Advanced
Project Management, Tarrytown, NY
Science and
Art of Effective Web Design, New York, NY
Numerous eCommerce, Search Engine Strategies, Project Management, and
general management courses and seminars.
PROFESSIONAL
CERTIFICATIONS AND AFFILIATIONS
Novell Education Certificate: Web Authoring & Publishing
Notary Public (CT)
User Interface Certification, Human
Factors Inc., New York, NY
* Numerous Music Organizations
TECHNICAL SKILLS
Software and Applications:Miva (E-commerce)
MS Project Blue Martini Microsoft Access MS Excel Homesite
XMLWriter Flash Dreamweaver
Fireworks - Director Visio Adobe PhotoShop Quark Winzip
MS FrontPage and others
Internet:Ecommerce Web site development ROI and
revenue generation site promotion search engine optimization
data/statistical collection design navigation usability interface architecture graphics layout graphics
editing database integration page layout cross browser compatibility
content provider legacy data conversion email database familiar with
other web integration and back-end systems
Programming:HTML XML XSLT
XHTML JavaScript CGI-scripts CSS Shockwave / Lingo PHP mySQL