Design Assistant

**** *********, *** ** *******, KS *****-****

Phone 316-***-**** abploc@r.postjobfree.com Fax 316-***-****

EDUCATION

Ph.D. Experimental Psychology (Human Factors) Wichita State University

Expected December 2010

M.A. Psychology (Human Factors) Wichita State University February 2006

B.A. Psychology Slippery Rock University December 2002

SKILLS

Usability tools:

ErgoBrowser, Techsmith Morae, Techsmith UserVue, Tobii ClearView, Tobii Studio, CardSort,

EZCalc, TaskArchitect (responsible for training new / less experienced students)

Experimental design and statistical analysis:

Nonparametric, multivariate, and qualitative using SPSS and Excel

User-centered interface design and evaluation techniques:

a. Requirements Gathering using Scenarios, Use Cases, Cognitive Walkthrough, Task

Analysis Methods, Contextual Inquiry and Focus Groups

b. Low and high-fidelity Prototyping using:

Adobe Flash, Director, Dreamweaver, Photoshop, Illustrator

Microsoft Expression, Visio, Visual Basic, PowerPoint

c. Human Error Identification and Mental Workload Assessment Methods

d. Interface Analysis Methods including Formal and discount usability testing

Advanced computer skills: Web development, hardware, networking, and troubleshooting

Enthusiastic team player, management, team lead, and group facilitator

Excellent skills in communication and collaboration

EXPERIENCE

Dell Inc. March 2010 Present

Working with Business Client Experience Design Team to:

Define a product based on the findings from requirements gathering research

Create User Experience Design Brief and User Specification documents

Make sound product architecture and UI recommendations based on HF principles during

brainstorming sessions

Create iterations of wireframes to provide the best user experience to the end-users while

abiding by Marketing definitions and Engineering limitations

Conduct user testing on prototypes

Motorola Inc.

Motorola Fingerprint Sensor Benchmarking Study December 2009

Motorola Digital QWERTY Keyboard Typing Evaluation January 2010

Motorola Fingerprint Sensor Benchmarking Study February 2010

Usability team lead

Experimental design, facilitation and report writing

Analysis of performance and qualitative data

Recruiting and scheduling participants

Dell Inc. Austin TX

Business Client Experience Design Team - Intern May 2009 November 2009

Designed and carried out research plans, presented findings (internal design reviews, design

interlock) as well as implemented the results into usable user-centered design solutions

Collaborated closely with Engineering, Marketing and Core Team members on various projects

Created User Experience Design Briefs, Specification Documents, Design Flows and Prototypes /

Wireframes for various products

Conducted Expert Review Analysis and Competitive Analysis of third party products for potential

co-branding

Participated in internal design reviews and helped the team flesh out concepts, build

information architectures, design test plans, and critique existing UIs

Worked directly with external design firms - communicated design requirements, coordinated

design iterations and delivery of high-fidelity prototypes of various products

Conducted a workshop on using Adobe Flash for building prototypes / wireframes

(The workshop was adapted from the workshop delivered at 2009 HFES conference in San

Antonio)

Software Usability Research Laboratory (SURL) - Wichita State University

Graduate Research Assistant 2003 2010

Web Developer: www.surl.org

Perform various experimentation activities for corporate clients

Develop, conduct and analyze human evaluation of websites, and software interfaces

Assist in the training, orientation, and supervision of new and/or less experienced students

Maintenance of the lab computers, including purchasing, installing and upgrading of hardware

and software, optimizing the performance of the computers and responding to user queries

Usability testing for the following clients:

Responsibilities include role as the usability team lead, analysis of Morae, Eye Tracking and

Usability data, report writing and discussing the deliverables)

Perfect Forms: Expert review of Perfect Forms UI Dec 2008

DELL Inc: First impression analysis of Dell commercial / enterprise application using eye

tracking Aug 2008

DELL Inc: Competitive analysis of DELL laptop management application Aug 2008

DELL Inc: Eye tracking evaluation of a laptop management application Jan 2008

DELL Inc: Eye tracking evaluation of a mobility solutions application Dec 2007

Dean and Deluca: Usability / eye tracking analysis of their website focusing on the

checkout process 2007

McClatchy: Usability / eye tracking analysis of their website focusing on the online ad

placement process 2007

CertainTeed: Competitive analysis of each of their product lines with a total of 23

competitor websites 2004

Coleman: Usability / eye tracking analysis of their website 2005 / 2006

Textron: Usability / eye tracking analysis of their website; Competitive analysis of

selected product/service lines focusing on four distinct user groups 2005 / 2006 / Feb

2007 / Dec 2007

Textron Portal: Usability analysis of their portal focusing on users of different business

units 2005 / 2006

WSU Human Resources: Usability analysis of their website 2004

Social Workers Education and Empowerment in Kansas (SEEK): Usability analysis of their

website focusing on registering and completing the CEU courses 2005 - 2006

William Inge Center for the Arts: Usability analysis of their website 2004

General Atomics

Graphical User Interface / Interaction Design / Prototyping support for UAV cockpit redesign project

2007 - 2009

Human Factors and Ergonomic Society Education Technical Group (HFES - ETG)

Webmaster 2003 2008

Content creation, structuring, layout and maintenance using design principles (simplicity,

structure, consistency and tolerance) and W3C web content accessibility guidelines

Center for Environment and Human Health - Wichita State University

Graduate Research Assistant 2006 2007

Responsible for content creation, information architecture, design and evaluation and training

for the maintenance of the website.

Creating easy to use interactive map to access health and safety information in different

municipalities in Kansas

Horace Mann Dual Language Magnet

Webmaster 2006 2007

Designing children K-8, teachers and parents

Responsible for content creation, information architecture, design and evaluation of the dual

language website

Department of Social Work - Wichita State University

Graduate Research Assistant 2005 2006

Worked on the Kan-Ed grant to create a portal (SEEK) providing Continuing Education Units

(CEUs) for the practicing social workers.

Responsible for content creation, information architecture, design and evaluation of the portal.

PUBLICATIONS

Shrestha, S., Owens, J. & Chaparro, B. S. (2009). The Effect of Location and Congruency of Text Ads on

Information Search. Proceedings of the 53rd Annual Meeting of the Human Factors and

Ergonomics Society, San Antonio.

Shrestha, S., Smith, A., Owens, J. & Chaparro, B. S. (2009). Prototyping Using Adobe Flash (Workshop).

Proceedings of the 53rd Annual Meeting of the Human Factors and Ergonomics Society, San

Antonio.

Shrestha, S., Owens, J. & Chaparro, B. S. (2008). Eye Movements on a Single-Column and Double-Column

Text Layout. Proceedings of the 52nd Annual Meeting of the Human Factors and Ergonomics

Society, New York.

Shrestha, S., Abdinnour-Helm, S. & Chaparro, B. S. (2008). Using the Analytical Hierarchical Process to

Create a Single Usability Score for Website Interfaces. Proceedings of the 52nd Annual Meeting of

the Human Factors and Ergonomics Society, New York.

Shrestha, S., & Owens, J. (2008). Eye Movement Patterns on Single and Dual-Column Web Pages.

Retrieved September 15th, 2008 from: http://www.surl.org/usabilitynews/101/column.asp

Shrestha, S., Lenz, K., Owens, J. & Chaparro, B. S. (2007). F-Pattern Scanning of Text and Images on Web

Pages. Proceedings of the 51st Annual Meeting of the Human Factors and Ergonomics Society,

Baltimore.

Shrestha, S. (2009). Eye Movement Analysis of Text-Based Web Page Layouts. Retrieved April 3rd, 2009

from: http://www.surl.org/usabilitynews/111/eyetracking.asp

Shrestha, S. (2008). A Review of MoraeTM 2.0 for Usability Testing. Retrieved September 15th, 2008 from:

http://www.surl.org/usabilitynews/91/MoraeAnalysis.asp

Shrestha, S., & Lenz, K. (2007). Eye Gaze Patterns while Searching vs. Browsing a Website. Retrieved

September 15th, 2008 from: http://www.surl.org/usabilitynews/91/eyegaze.asp

Shrestha, S. (2007). A Review of MoraeTM for Usability Testing. Retrieved September 15th, 2008 from:

http://www.surl.org/usabilitynews/91/MoraeAnalysis.asp

Shrestha, S. (2006). Does the Intrusiveness of an Online Advertisement Influence User Recall and

Recognition? Retrieved September 15th, 2008 from:

http://www.surl.org/usabilitynews/81/OnlineAds.asp

Owens, J., Shrestha, S. & Chaparro, B. S. (2009). Effects of Text Saliency on Eye Movements while

Browsing a Web Portal. Proceedings of the 53rd Annual Meeting of the Human Factors and

Ergonomics Society, San Antonio.

Owens, J., Shrestha, S. & Chaparro, B. S. (2008). Eye-Tracking Patterns of Web Portal Browsing.

Proceedings of the 52nd Annual Meeting of the Human Factors and Ergonomics Society, New

York.

Owens, J. & Shrestha, S. (2010). Does Color Impact How Users View a Portal Web Page? Retrieved

August 31st, 2010 from: http://www.surl.org/usabilitynews/121/portal.asp

Owens, J. & Shrestha, S. (2008). How do Users Browse a Portal Website? An Examination of User Eye

Movements. Retrieved June1st, 2010 from:

http://www.surl.org/usabilitynews/102/portal_column.asp

Naidu, S., Hinkle, V., Shrestha, S., and Chaparro, B. S. (2007). A Usability Study of Three Dual-Language

(English-Spanish) School Websites. Proceedings of the 53rd Southwestern Psychological

Association Convention, Dallas Forth Worth.

Naidu, S., Hinkle, V. D., & Shrestha, S. (2007). Comparing the usability of three dual language school

websites. Retrieved September 15th, 2008 from:

http://www.surl.org/usabilitynews/91/schools.asp

SYMPOSIUMS

Chaparro, B., Fox, D. E., Shrestha, S., Owens, J. W., Hinkle, V. D. (2008, April). Eye Tracking Patterns of

Users during Browse Tasks in Web Portals. In B. Chaparro (Chair), Website Design, Onscreen

Reading, and Usability Testing conducted at the 2008 annual convention of the Southwestern

Psychological Association, Kansas City, Missouri.

AFFILIATIONS

Human Factors and Ergonomics Society (HFES)

Southwestern Psychological Association (SWPA)

Human Factors Student Chapter (Wichita State University)

Psychology Graduate Student Organization (PGSO)

Updated September, 2010

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