Sales Customer Service

Laurie A Koehl

Email: ********@***************.***

Address:

City: Victoria

State: TX

Zip: 77905

Country: USA

Phone: 361-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

CAREER OBJECTIVE Enthusiastic Outside Sales Representative who is a detail-oriented self-starter and congenial salesperson. Background in outside sales and customer service with experience in new revenue streams, sales and marketing and corporate presentations.

Educational Background:

High School Dipolma from Stroman High School, Victoria TX 1/2001 to 5/1970 (Math, Science, Drafting, English)

High School Dipolma from, Victoria TX 1/2001 to 11/2012

Job History / Details:

Summary

CAREER OBJECTIVE

Enthusiastic Outside Sales Representative who is a detail-oriented self-starter and congenial salesperson. Background in outside sales and customer service with experience in new revenue streams, sales and marketing and corporate presentations.

Skill Highlights

Public speaking

Promotion and direct sales of industry products

Served as Secretary Treasurer of the Texas Chapter of the National Private Duty Association

Served as marketing director for AIM (Associated International Marketing, Inc.)

Served as director on the Victoria County Farm Bureau Board

Served as committee chair and member for the TFB Ratite Advisory Board

Served as editor of the TEA state newsletter

Maintained books for family business and compiled information needed for yearly loan applications.

Served as President of the Victoria Emu Association and Texas Emu Assocation

As President of TEA was responsible for the daily business of the organization oversaw all board officers, directors, and committees. Worked closely with the Texas Department of Agriculture, United States Department of Agriculture, American Farm Bureau Federation and other entities regarding issues affecting the industry.

Served as Secretary Treasurer for the Victoria Emu Association and Texas Emu Association

Led the ratite industry in establishing TFB state commodity committee and creating national policy.

Accomplishments

Extensive training of lab instrumentation CPR certified Word Perfect, D-Base, Excel programs and Windows operating system - Victoria College Focus: Achieving Your Highest Priorities (Franklin Covey Seminars) Texas Business Conference Conflict Management for Women How to Supervise People Changing Employee Behavior: Performance Reviews That Works Conversational Sign Language - Victoria College Leadership Brown Bag Series Comprehensive Study of Economic, State Regulations and Employment and Legal Issues in Today's Workplace (Texas Business Conference).

Experience

Sept 2012 to Oct 2012

Caring Senior Service

Director of Marketing - Assistant Administrator

Compile clinic statistics, medical chart audits (clinic and MCR) and develop reports.

Coordinate staff in-services Resolve patient insurance inquiries, research valid codes and diagnosis for payment Enter clinic charges daily for billing department.

Organized and managed sample drug inventory Managed clinic laboratory and perform lab duties as needed Worked with Senior group (escorted on trips arranged educational in-services, etc.

Other Experience Public speaking Promotion and direct sales of new products Served as marketing director for AIM (Associated International Marketing, Inc.) Served as director on the Victoria County Farm Bureau Board Served as committee chair and member for the TFB Ratite Advisory Board Served as editor of the TEA state newsletter Maintained books for family business and compiled information needed for yearly loan applications.

Served as President of the Victoria Emu Association and Texas Emu Assocation As President of TEA was responsible for the daily busines.

Oct 2006 to Sept 2012

Caring Senior Service

Administrator

Responsible for directing the administration of the local personal assistant service within the authority of the governing board.

Duties include but not exclusively fiscal operations; hiring and training of personnel; direct sales and admission of clients; supervision of and coordination of activities for agency personnel; evaluation of personnel job performance; assist in planning the educational programs for the agency personnel; assist in developing policy and procedures for the company activities; represents the company at various community functions and promotes service through various outlets; plan and organize program to educate consumers in the use of services; reviews, evaluates and interprets clinical records, vital statistics and other data affecting health services in order to assess client needs.

Communicate with state authorities for most current regulations governing the service.

Nov 2003 to March 2006

Caring Senior Service

Administrator

Responsible for directing the administration of the local personal assistant service within the authority of the governing board.

Duties include but not exclusively fiscal operations; hiring and training of personnel; direct sales and admission of clients; supervision of and coordination of activities for agency personnel; evaluation of personnel job performance; assist in planning the educational programs for the agency personnel; assist in developing policy and procedures for the company activities; represents the company at various community functions and promotes service through various outlets; plan and organize program to educate consumers in the use of services; reviews, evaluates and interprets clinical records, vital statistics and other data affecting health services in order to assess client needs.

Communicate with state authorities for most current regulations governing the service.

June 1997 to Oct 2003

DeTar SeniorCare Center

Office Staff

Clinic duties include but not limited to assisting chemo patients with personal care assistance; transferred patients as needed.

Educated patients regarding preparation for physician ordered tests; Assisted patients with insurance and clinic billing issues.

June 1984 to April 1997

Bruce Bauknight MD

Responsible for patient care including patiets with functional disabilities.

Initially responsible for all aspects of patient care in a physician's office, including but not limited to: documentation of medical and medication histories, collection of lab specimens as well as running the tests and reporting results; documentation in medical record, medication refills.

Moved to clerical and office management to include management of medical records and billing, management of sample medication and patient care personnel.

Education

Stroman High School,

Laboratory Certification,

Graduate

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