Customer Service Sales

Lee Macey

Email: ********@***************.***

Address:

City: Palm Springs

State: CA

Zip: 92262

Country: USA

Phone: 760-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer service and sales expert who identifies customer needs and delivers solutions to problems.Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.Personable and deadline-driven Customer Service Representative experienced in working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.

Educational Background:

High School Dipolma from New College of Florida, Sarasota FL 1/2001 to 2/1979 (Biology)

Job History / Details:

Experience Profile

Customer service and sales expert who identifies customer needs and delivers solutions to problems.Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.Personable and deadline-driven Customer Service Representative experienced in working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.

Skill Highlights

Superior communication skills

Cheerful and energetic

Effective team player

Savvy negotiator

Resolution-oriented

Superior organization skills

Core Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

Consistently generated additional revenue through skilled sales techniques.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Professional Experience

October 2006 to September 2012

Southwest Boulder & Stone Fallbrook, California

Customer Service Representative/Specialized Sales Representative

Answered customers' questions regarding products, prices and availability.Emphasized product features based on analysis of customers' needs.Attended trade shows and sales conferences.Collaborated with colleagues to exchange selling strategies and marketing information.Taught potential clients about products through seminars and other special events.Acted as customer liaison between sales management and personal accounts.Responded to all customer inquiries in a timely manner.Collaborated with members of other departments to complete sales transactions.Used networking opportunities to create successful, on-going business relationships.Maintained friendly and professional customer interactions.

Education

1979 New College of Florida Sarasota, Florida

Bachelor of Arts Biology

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