Customer Service High School

Katy Potter

Email: abplks@r.postjobfree.com

Address:

City: Palm Springs

State: CA

Zip: 92264

Country: USA

Phone: 509-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.Also an organized office manager with over 4 years experience in a fast-paced business operations setting.

Educational Background:

High School Dipolma from Spokane Falls Community College, Spokane WA 1/2001 to 6/2005 (Language/Art)

High School Dipolma from Cheney High School, Spokane WA 1/2001 to 11/2012

Job History / Details:

Career Overview

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.Also an organized office manager with over 4 years experience in a fast-paced business operations setting.

Skill Highlights

Administrative support

Meets/exceeds goals

Project planning

Attention to detail

Staff motivation

Core Accomplishments

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Administration

Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Training

Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.

Professional Experience

September 2012 to Current

Power Up Productions Palm Springs, CA

Personal Assistant

Consistent record of improving productivity, reducing costs, and resolving complex departmental issues.Oversee inventory and office supply purchases.Assist in all areas of administrative work including data entry, receptionist duties, file organization, research and development.Maintain and prioritize daily tasks and projects including: call logs, appointments, travel, expense reports and general errands.

February 2010 to October 2012

The Holistic Collective Palm Springs, CA

Assistant Manager

Oversaw inventory and office supply purchases.Provided efficient customer service to clients.Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.Increased customer loyalty through consistant customer service and relations.

January 2009 to April 2010

Holiday Inn Resort Palm Springs, CA

Front Desk

December 2009 to January 2010

Palm Springs Film Festival Palm Springs, CA

Service Agent

April 2007 to December 2009

Investment Dynamics Spokane, WA

Operations Manager

Oversaw daily office operations for staff of 15 employees. Oversaw inventory and office supply purchases.Managed incoming and outgoing calls for busy financial planning office. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.Provided support towards CEO and sales team in managing operation workflow.Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands.

Education

Spokane Falls Community College Spokane, WA

Language/Art

Completed 38 credits while still in high school.

2005 Cheney High School Cheney, WA

High School Diploma

3.5 GPA

Honor classes in language and history.

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