William Higgins
Email: abplid@r.postjobfree.com
Address: ** ******* **.
City: Worcester
State: MA
Zip: 01609
Country: USA
Phone: 508-***-****
Skill Level: Management
Salary Range: $93,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Read Higgins
33 Terrace Dr., Worcester MA 01609 508-***-**** [abplid@r.postjobfree.com]
Objective
Become a Sr. Network Engineer specializing in Cisco related networking, security and VoIP related products
Experience
Sr. Network Engineer
Aug 02, 2006-Present Capgemini, Marlboro, MA 01752
This company was a Hosting Facility with more than 100 clients.
Built upon my relationship with specific providers (Verizon, ATT, etc.).
Specializing in Client VoIP support for Capgemini (Cisco), Ashcroft (Cisco), FreshStart Bakeries (Avaya).
Assisted On-boarding clients by creating the clients network, routing monitoring and management access and providing them with necessary internet access.
Helped with Client Managed devices by providing them with assistance in troubleshooting.
Provided input in upgrading current Data Centers to make them a Show Case for potential clients.
Having a detailed knowledge of the network, I was able to provide assistance (knowledge transfer) to my peers.
Had and expertise in connecting networks via MPLS, Frame Relay, and routing via BGP, along with having some exposure to EIGRP. Also have extensive knowledge in creating VPN connections via VPN Concentrators, PIXs, ASAs, and routers.
Worked heavily with:
Cisco
FWSM blades in 6513 Cisco Chassis (This is how our DC separated the customers)
2600, 2800, 2900, 3800 series routers
3550, 3650, 3750, 4500, 6500 series switches (Layer 3 and Layer 2)
SUP 720 blades
PIX, ASA, VPN concentrators VPN clients
Cisco Call Manager Unity - ver. 3.3, 7.0, and 8.0
Cisco IP phones 7940, 7942, 7945, 7960, 7961, 7962, 7965 series.
If need for the job requires flexibility, I am familiar with:
Cisco WLAN controllers 5580 and APs
F5 Load Balancers
Foundry load balancers
Cisco WAFs
Avaya 8700 Media servers.
Network Engineer
April, 2003-August, 2006 Trinet Systems, Canton, MA
This company was a primarily a phone provider which was at the time branching out into VoIP. Since my time with them, they have been acquired by Carousel Industries.
Developed a detailed understanding of providers (Verizon, ATT, etc.) and how they operate.
Worked with Voice T-1, PRIs, and BRIs.
Managed Cisco and VoIP phone installations for customers throughout New England. I also have developed an understanding of Avaya VoIP.
Worked heavily with:
Cisco 2600 series routers
Cisco 3550 switches
501 506 pixs
Juniper Switches
1240 Cisco APs
If need for the job requires flexibility, I am familiar with:
VoIP portion of Avaya 8700 Media Servers
VoIP portion of Avaya G650 Media Gateways
Avaya IP Office
Network Engineer
April 1999 March 2003 Blue Cross/Blue Shield, Boston, MA
Helped in the design and implementation of migrating to a Cisco network.
Helped assist in attaching remote networks and satellite offices to the BC/BS infrastructure.
Worked heavily with:
Cisco 6500 series CAT OS switches
Cisco 6348 blades
Cisco 3640 series routers.
Education
Georgia State University, Atlanta, GA
1984 - 1990
History
Interests
Staying on top of the latest trends in my profession
References
References are available on request.
Read Higgins
33 Terrace Dr., Worcester MA 01609 508-***-**** abplid@r.postjobfree.com