Administrative Assistant Office
Resume:
Leona IreneWilliams
Email: abplct@r.postjobfree.com
Address: ** ********* ****
City: Sicklerville
State: NJ
Zip: 08081
Country: USA
Phone: 609-***-****
Skill Level: Experienced
Salary Range: $45,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Leona Irene Williams
17 Pritchard Lane
Sicklerville, NJ 08081
abplct@r.postjobfree.com
Administrative Assistant /Legal Secretary
I am an experienced Legal Secretary/ Administrative Assistant seeking a position within an office environment. In addition to being detail orientated with excellent research, reporting and investigative skills and a working knowledge of legal terminology,office etiquette and policy and procedures, I use exemplary decision making abilities while exercising competent judgment and ahigh level of confidentiality.
Professional Experience
Harrahs Casino and Resort, Atlantic CityMarch 2012 September 2012
Diamond Ambassador
* Responsible for interacting with patrons
* Teaching the drink on demand interactive drink ordering system
* Directing patrons to rooms and eating facilities within the facility
* Informing guests of current and upcoming events
* Assisting cocktail servers with orders and keeping areas free of waste
American Womens Services, Voorhees, NJ July 2010 February 2012
Patient Care Representative
* Responsible for scheduling appointments for patients
* Answer inbound telephone calls from patients after their appointments to help with any questions or concerns they have following their office visit
* Obtain and document information regarding the medical status and office visit experience.
* Gather, separate and distribute office reports and appointment sheets for regional offices
State of New Jersey Office of the Public Defender, Gibbsboro, NJ April 2009 February 2010
Legal Secretary
* Support and assist four attorneys
* Typed client letters and using MS Word
* Typed client and court letters using a Dictaphone
* Tracked and recorded client progress using MS Outlook and Access
* Maintain filing system
* Opened new cases
* Closed cases once litigation dismissed or terminated
Equity One/Popular Mortgage Servicing, Inc., Cherry Hill, NJ August 2003 December 2008
Administrative Representative (Client Research Dept)
* Provided administrative support to the Vice President of client services and other management with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines.
* Assisted the Corporate Legal department with research and responses
* Coordinated and organized corporate and departmental events
* Created and executed various correspondence with clients using MS Word, Excel and MS Outlook
* Maintained MS Outlook as a contact tracking system that improved managements ability to communicate with clients
* Recorded and maintained records on the corporate computer system
* Updated and modified customers credit reporting using the E-Oscar system
Assured Lending Corp, Upper Darby, PAMarch 2003 August 2003
Mortgage Loan Officer
* Collected information from potential customers for applications (commercial and residential)
* Entered information into the computer system for processing purposes
* Kept customers informed on the progress of their loans
* Typed documents and correspondences for clientele using MS Word and MS Excel
* Maintained a customer contact management database using MS Access software
* Experience in title searches and review
Williams Communications October 2000 May 2002
Maintenance Contract Administrator
* Kept companies informed on the status of their accounts
* Maintained contracts for communication systems
* Participated in monthly meeting to tracked overall progress, renewals and cancellations of contracts
* Generated month-end reports
* Created and utilized mail merge documents for a telecommunications company
* Filed and typed letters for renewal of maintenance contracts for customers
Public Service Electric Gas, Bordentown, NJMay 1999 September 2000
Customer Inquiry Representative
* Activated and de-activated electric and gas utilities for customers
* Handled customer inquiries regarding services and billing discrepancies
* Scheduled appointments for service calls
Lawrence Electric/DML Associates, Inc (Real Estate), Sicklerville, NJ March 1997 May 1999
Office Manager
* Scheduled appointments for service calls and home showings
* Recorded and maintained records in a ledger book and on a computer system
* Supervised and maintained accounts payable and receivables via QuickBooks
* Typed documents and correspondences for clientele
* Assisted in the processing of payroll checks
* Compiled bids for electrical contracts including urban developments and city offices
* Generated month end and quarterly reports
Computer Skills
Windows XP, Windows 2000, Windows 98 operating systems, Windows Vista
Extremely proficient in the full MS Office suite including MS Word, Excel, PowerPoint, Access, and the MS Outlook Email client, LSAMS
Education Training
Pennco Technical Institute
Associates Degree in Business
September 1993
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