Assistant Health

Erin Santer re

Cell: 518-***-**** abpl56@r.postjobfree.com

Quantitative-minded consultant with experience in strategic master planning, long-term care billing, and hospital

registration. Excellent Excel, quantitative, and writing skills. Competitive marathon runner seeking a position focused

on strategic planning and health care operations.

EDUCATION

CORNELL UNIVERSITY SLOAN PROGRAM IN HEALTH ADMINISTRATION, Ithaca, NY

M.H.A., May 2012, GPA: 3.8

Teaching Assistant The US Health System

Sloan Student Association Social Chair

Student consultant for Catholic Health Initiatives

STATE UNIVERSITY OF NEW YORK OSWEGO, Oswego, NY

B.S., December 2009, GPA: 3.7

Major: Managerial Accounting

Magna Cum Laude

Exchange Student Scholarship Australian Catholic University, Brisbane, Australia

NCAA Division III All-Academic Team Track and Field

EXPERIENCE

FREEMANWHITE, INC, Charlotte, NC June 2011 August 2011

Consulting Services Summer Intern

Analyzed and compiled data for two strategic master plan projects, and created PowerPoint presentations with interactive

dashboard technology to aid clients in forecasting future in/outpatient bed and modality need for the imaging, OB/GYN,

med/surg, cardiology, and surgical departments

Conducted competitor analysis for clients focusing on market research and strategic positioning in the market

Prepared a successful $750,000 grant proposal for client s parking facilities expansion initiative

Internally and externally identified and clarified the impact of the PPACA on facility master planning and design

Assisted in streamlining emergency department operations through process mapping

ADIRONDACK HEALTH

Financial Services and Patients Accounts Coordinator, Lake Placid, NY March 2010 August 2010

Maintained 156-bed skilled nursing facility s billing, follow-up, and collections functions

Coordinated new admissions and maintained current residents accounts by collaborating with residents, their family

members, and third party payers

Produced monthly census, reconciliation, ancillary, and aging reports, assisted in gathering data for the yearly cost report

Assisted in the interviewing process for new hires and trained a new hire on cash receipts, billing, audits, and daily

switchboard operations

Patient Access Representative, Saranac Lake, NY Summer 2009, December 2009 August 2010

Answered/directed calls as switchboard operator and greeted patients

Registered outpatients/inpatients and scheduled ambulatory care patients

Finance Intern, Saranac Lake, NY Summer 2007, 2008

Designed capital budgeting spreadsheets for controller

Updated and revised job profile handouts for new and existing employees

Managed and entered invoices into Meditech for accounts payable officer

Organized mail and maintained patients bills and co-pay checks

PRIVATE HOME HEALTH AIDE, Tupper Lake, NY February 2010 August 2010

Provided care and support to aged and disabled patient

Monitored blood pressure and blood sugar levels, administered insulin and oral medications, and assisted in meal

preparation

Volunteer activities: Youth soccer coach, horticulture assistant, Tin-Man triathlon support staff and competitive runner

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