Sales Manager
Resume:
Title:Susan Barabush
abpku4@r.postjobfree.com
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Name: Susan Barabush
Address:
City: Nashua
State: NH
Zip/Postal Code: 03062
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E-mail: abpku4@r.postjobfree.com
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Background
Most Recent Job Title: Business Development Manager
Most Recent Employer: Cisco Systems
Career Level: Senior (Non-Manager)
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Authorized to work in the
US:
Security Clearance:
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Over 18:
Education: MBA
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Job Preferences
Desired Salary: Open
Willing to Relocate:
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Category: Marketing, Sales/Business Development, Teaching/Training
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Copyright c 1997- Lee Hecht Harrison, Inc.
J. Susan Barabush
58 Cherry Hollow Rd.
Nashua, NH 03062
abpku4@r.postjobfree.com
SUMMARY
Results-oriented Business Development Manager with proven ability to manage global
partner accounts leading to a fivefold increase in partner sales. Strong track record
providing support that enables partners to be successful and increases customer
satisfaction. Recognized by managers, co-workers, and channel partners as dedicated and
committed to excellence.
EXPERIENCE
Cisco Systems, Boxborough, MA
Business Development Manager
2000-present
Develop and manage relationships with key worldwide resellers to generate and meet
revenue expectations. Ensure partners have the programs and tools needed to achieve their
sales goals, and deploy and support Contact Center software products. Deliver customized
sales training to achieve channel goals, and project management of partner education
development.
Drove partner sales from $30M to $150M in three years by providing support for top 20
revenue-generating Contact Center partners
Achieved 40% increase in the number of qualified sales representatives worldwide by
delivering partner trainings globally and developing innovative marketing tools
Increased partner membership from 170 to 205 in Cisco s Authorized Technology Program.
Achieved through creation of strategic programs and collaborating with worldwide channels,
product marketing, and engineering groups on a new training methodology that reduced
partner expenses.
Led project team in development and execution of a curriculum based Learning Center for
channels; in partnership with sales, services and support teams
Managed $700K annual budget, 3rd-party vendors, and negotiated training contracts
Received team and individual Cisco Achievement Awards from 2003-2008
Served as Channel Account Manager for a leading telecom account, contributing to its
becoming the largest reseller of Cisco Contact Center mid-market products in 2004
Agilent Technologies, Andover, MA
Business Development Manager/Liaison
1999-2000
Provided sales support and created marketing programs for the Medical Products Group,
Worldwide Customer Services team.
Created and executed marketing programs that generated over $1M in new product sales
Defined sales forecasts and developed go-to-market strategies to meet objectives
Enhanced the sales effort by developing and implementing major strategic projects and
proposals, including promotional events, trade shows, lead generation activities
Managed joint marketing program with Seattle Systems Inc. to expand into global market
Increased sales force productivity by creating promotional programs, sales tools, sales
incentive programs, and training programs
EXPERIENCE (continued)
Hewlett Packard Company, Andover, MA
Services Product Manager
1995-1999
Created service offering infrastructure and procedures for the Medical Products Group,
Worldwide Customer Services team.
Served as Division Lead for re-engineering to SAP Enterprise Information System
Designed and implemented restructure of Services Division products to align with SAP
system
Trained sales support personnel and managers on Division SAP program system
Led successful worldwide marketing project to reduce complexity of service offerings
Led worldwide team that established new worldwide pricing strategy for Services Division
products
Senior Information Technology Specialist
1989-1995
Provided programming consulting services and support to marketing, manufacturing, and
finance departments.
Designed and supported information systems for analyzing and achieving Group needs
Created and implemented Worldwide Competitive Marketing Data Tracking System
Led System Data Processing Improvement Project; increased efficiencies of nightly
processing
Promoted from Area Sales Tax Specialist and Group Leader for Worldwide Software Contracts
EDUCATION
MBA,
Marketing Boston University, Boston, MA
B.S
., Information Systems University of Massachusetts, Lowell, MA
B.A
., Economics University of Massachusetts, Amherst, MA
J. Susan Barabush page 2
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