Process Improvement Medical

S h aw n Va r u g h e s e

*** **** ****** ****** *** York 14850

Cell: 215-***-**** *****@*******.***

PROFILE

Quantitative and analytical graduate student with excellent computer and communication skills. Demonstrated ability to

resolve conflict both individually and in teams. Diversity minded and culturally competent including proficiency in

Japanese. Ability to leverage psychology background to facilitate process and quality improvement in a hospital setting.

EDUCATION

CORNELL UNIVERSITY SLOAN PROGRAM IN HEALTH ADMINISTRATION, Ithaca, NY

M.H.A., May 2012

THE PENNSYLVANIA STATE UNIVERSITY, State College, PA

B.S., May 2011, GPA: 3.81, Dean s List

Major: Psychology with neuroscience Minor: Japanese

EXPERIENCE

NAHSE CASE COMPETITION, Henderson, NV Oct 2011

Team Captain

Analyzed case and created financially viable model for implementing a Patient Centered Medical Home

Presented case to executive judges and led team to 4th place out of 22 teams

NEW YORK UNIVERSITY LANGONE MEDICAL CENTER, NYC, NY June 2011 August 2011

GNYHA Regulatory Intern

Designed and implemented Joint Commission quality improvement initiative in preparation for Joint Commission survey

Applied critical thinking to find areas of improvement regarding medication storage

Participated in tracers and safety rounds to ensure compliance with Joint Commission requirements

Shadowed Chief Regulatory Officer to learn regulatory requirements for accreditation

Acquired interpersonal and teamwork skills working with pharmacy, management, and nursing on process improvement,

utilizing lean philosophy to improve medication delivery process. Presented findings to Executive Steering Committee

CAYUGA MEDICAL CENTER, Ithaca, NY March 2011 May 2011

Volunteer Intern

Completed project through Process Improvement Dpt. with feedback loop of incident reporting system

Interviewed Directors and Managers and created report with recommendations

CORNELL UNIVERSITY SURVEY RESEARCH INSTITUTE, Ithaca, NY Sept 2010 May 2011

Survey Researcher

Collected data for research projects, including Health Care Reform, Cornell National Social Survey, Negotiations Survey

Initiated an average of 30 cold calls per hour

UNIVERSITY HEALTH SERVICES, State College, PA Sept 2007 May 2010

Peer Interventionist

Certified HIV Test Counselor by PA Dept. of Health

Conducted risk-reduction sessions concerning underage drinking and marijuana usage for over 100 peers, and completed

administrative duties

Provided pre- and post-test counseling for people taking HIV test

THE PENNSYLVANIA STATE UNIVERSITY, State College, PA Sept 2009 Nov 2009

No Smoking Patrol

Enforced no smoking policy with police officers at football games

ADDITIONAL EXPERIENCE

Previous volunteer activities/leadership positions: Friendship Group Coach, Sleep Lab Research Assistant, Starfinder

mentoring program, Intro the Streets Community Service liaison, Students Engaging Students, Leaders Emerging Today Facilitator,

Urban Experience Chair

Additional Skills and Interests: Excel, Aikido, tennis, basketball, chess

Contact this candidate