Customer Service Accounting

Michael Smith

Email: *********@********.***

Address: *** ******** *** *** ****

City: State College

State: PA

Zip: 16801

Country: USA

Phone: 215-***-****

Skill Level: Assistant

Salary Range: $24,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

School Address: 925 Bellaire Ave apt. Y211 State College, PA 16801 Home Address: 4548 Summerhill Dr. Doylestown, PA 18901 215-***-**** *********@********.***

OBJECTIVE

To obtain a summer internship in the field of accounting

EDUCATION

The Pennsylvania State University: University Park, PA Smeal College of Business Class of 2014 Bachelor of Science in Accounting Cumulative GPA: 3.0/4.0

WORK EXPIERENCE

Fresh Harvest Cafe State College, Pa September 2012- Present Cook

* Analyzed sales tickets and prepared customer orders accordingly; to provide excellent customer service

* Identified errors in preparation of customer orders and make appropriate corrections

* Communicated with other employees to ensure timely presentation of customer orders

* Balanced a fifteen credit class schedule while working twelve hours a week

College Works Glenside, PA June 2010-August 2010

Painter

* Worked in two man team painting exteriors of houses meeting all budget requirements and customer specifications

* Generated $43,000 in revenue for completed houses

* Created marketing strategies to increase company awareness and attract more customers

* Ensured customer satisfaction through efficient and accurate service, and creating a positive brand image

LEADERSHIP/ACTIVITIES

Beta Alpha Psi University Park, Pa Fall 2012-December 2012 Pledge

* Attended required seven pledge meetings, five professional events, three service events, Microsoft Excel event, and participated in pledge class fundraiser

* Gained valuable knowledge of accounting professional standards and expectations during professional events

* Participated in THON canning weekend as a part of service events generating over $2,000 as a group

* Completed simulation using Microsoft Excel in a professional perspective by attending -Excel in Excel- event hosted by PwC

Accounting Society University Park, Pa Spring 2012- Present Active Member

* Attended six professional meetings with arranged representatives from accounting firms to learn more about accounting careers and opportunities

* Networked with representatives from major accounting firms and institutions to gain more insight on starting a successful career in public accounting

Sigma Pi Fraternity International Altoona, PA September 2010- May 2011 First Counselor Sergeant at Arms

* Created Alumni letter containing events of the year and invitation to spring alumni reunion

* Coordinated Alumni event with over 20 alumni in attendance

* Maintained constant communication with alumni through email, phone, and facebook

* Guarded and protected door from non-members during fraternity meetings and events

* Established order and ensured meetings followed agenda

Brother January 2010-May 2011

* Attended all weekly meetings, events and paid annual dues

* Assisted local Greek Orthodox church in annual Greek Festival by monitoring food distribution and providing customer service

* Volunteered for annual philanthropic events such as Bounce Marathon and Breast Cancer Walk

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