Quality Assurance Manager
Resume:
Title:Quality Assurance Engineer
******@*******.***
Document
Source below
NAME: JAY MANKAD
ADDRESS:
CITY: Williamsport
STATE/PROVINCE: PA
ZIP/POSTAL CODE: 17701
COUNTRY: USA
EMAIL: ******@*******.***
PHONE: 570-***-****
CANDIDATE ID: N/A
CITIZENSHIP: US
Citizen
EDUCATION: Not Entered
EXPERIENCE: Not Entered
WILL RELOCATE: Not Entered
RELOCATION INFO: Not Entered
JOB WANTED: Not Entered
HOMEPAGE:
HOTSKILLS:
ESUME
JAY MANKAD
2215 Reed Street
Williamsport, PA. 17701
******@*******.***
Qualification Summary
ASQ Certified Quality Manager/Auditor, B.S. Mechanical Engineering;
TQM
teaching and over 20 years of Quality Managerial experience in
aerospace,
precision machining and automotive industries. Directing Total Quality
Management (TQM),Teaming process and SPC. Managing all aspects of
Quality
Assurance including Strategic Quality Planning, ISO 9000, Teaming
Process,
Training, System Development, Statistical Process Control (SPC),
Supplier
Quality, Quality Cost Measurement and Reduction Process, Corrective
Action
Process,Leading ISO 9001 Certification Process, Working knowledge of
ISO, MIL
STDs and FAA/Dept. of Defense specifications.
President's Reward Winner for outstanding performance in 1996;
Professional
manager promoting Quality Culture and Continuous Improvement at
Textron
Lycoming and surrounding communities. Invited for Keynote Speeches at
community
quality events/meetings.
Teaching Total Quality Management and SPC at Penn State University and
private
industries. Published Quality Management and SPC training manuals.
B.S
. degrees in Mechanical Engineering and Chemistry. M.S. level
courses in
Probability & Statistics, and Industrial Psychology.
Experience
Textron Lycoming, Williamsport, Pa.1985
to Present
An Aircraft Engine manufacturer, Division of a $10 Billion Company
Manager, Quality Assurance
TQM: Facilitating to create a Total Quality Management (TQM)
environment
through employee involvement and cross functional participation to
improve
quality
Customer Satisfaction/Teaming: Directing a multi million dollars Cross
Functional Teaming process,to increase customer satisfaction, reduce
Warranty
Costs and prevent problems
ISO Certification: Directing ISO 9001 Certification process,
Designated
Management Representative for ISO reporting to the President of the
division,
Developed Quality System and Manuals for ISO and FAA with Business
Process Flow
diagram
Strategic Quality Planning: Developed a 5 year Strategic Quality Plan
to
provide Continuous Improvement efforts at Lycoming
Quality Measurement: Developed a Quality Cost/Measurement System,
Reduced
Inspection Cost by $ 250,000 by reducing redundant inspection and with
nonconformance history dependent Inspection Plans; Reduced
Rework/Scrap rate by
59% by Manufacturing Process Improvement; Reduced over all Cost of
Quality by
25%, Developed a computerized Quality Data Management system to
identify and
analyze problems; to provide on line QA Plans, Supplier History,
Nonconformance
data and Customer Complaint
Process Improvement: Managed Process Improvement through the use of
SPC
(Statistical Process Control) program including planning, training,
implementation and corrective action
Audit: ASQ Certified Quality Auditor, Directed the FAA ACSEP (Aircraft
Certification System Evaluation Program) Audits with the 100 %
compliance -
Best Performance Ever Achieved by the Division; Assisted FAA's
national
officials in Washington D.C. to formulate new audit program, now known
as
ACSEP, Directing Internal Audits
Supplier QA: Reduced Supplier rejection rate by 50%, Directing
Supplier Quality
Program including Outsourcing,Published Supplier QA Manual-SQA 2000
Penn State University1992 to1995
Continuing Education Center, Williamsport, Pa.1998 to Present
Adjunct Faculty Member for Quality Management I, II and SPC
Teaching Total Quality Management & Statistical Process Control
classes;
Student groups include from Vice-President and Directors to
Supervisors from
Industry, Finance, Service and Health Care sectors.Rated as an
Outstanding
Instructor; Invited to teach SPC at local industries - TRW and
Sprout-Bauer Co.
Keeler Brass Company, Grand Rapids, MI.1983 TO
1985
Quality Assurance Engineer
Pre-production planning for new products including inspection plans,
Failure
Mode and Effect Analysis (FMEA); Directed the plant-wide SPC program,
including
training and implementation. Published an "SPC Handbook for
Supervisors"
Ingersoll Rand, Machine-Rite/Strombecker/Jyoti Ltd
.1976 to
1983
Quality Engineer
EducationCertified Quality Manager (CQM) & Certified Quality Auditor
(CQA)
American Society for Quality, 1999/1998
B.S. Degree
in Mechanical Engineering, Dec.1975
Indiana Institute of Technology,
Fort Wayne,Indiana
B.S. Degree
in Chemistry, June 1970
Gujarat University
Master of Science
level courses in Statistics and Industrial
Psychology
.
University of Massachusetts,
Amherst, MA.
TeachingPenn State University
ExperienceQuality Management I and II; andStatistical Process Control
KeynoteContinuos Quality Network, Local ASQ section and industries
Speeches
Publications Quality Management Manuals for Penn State
- SPC Training Manual for Penn State, Textron and Keeler Brass
- Supplier Quality Assurance Manual - SQA 2000 for Textron Lycoming
Contact this candidate