Title:Quality Assurance Engineer

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NAME: JAY MANKAD

ADDRESS:

CITY: Williamsport

STATE/PROVINCE: PA

ZIP/POSTAL CODE: 17701

COUNTRY: USA

EMAIL: abpkq7@r.postjobfree.com

PHONE: 570-***-****

CANDIDATE ID: N/A

CITIZENSHIP: US

Citizen

EDUCATION: Not Entered

EXPERIENCE: Not Entered

WILL RELOCATE: Not Entered

RELOCATION INFO: Not Entered

JOB WANTED: Not Entered

HOMEPAGE:

HOTSKILLS:

ESUME

JAY MANKAD

2215 Reed Street

Williamsport, PA. 17701

570-***-****

abpkq7@r.postjobfree.com

Qualification Summary

ASQ Certified Quality Manager/Auditor, B.S. Mechanical Engineering;

TQM

teaching and over 20 years of Quality Managerial experience in

aerospace,

precision machining and automotive industries. Directing Total Quality

Management (TQM),Teaming process and SPC. Managing all aspects of

Quality

Assurance including Strategic Quality Planning, ISO 9000, Teaming

Process,

Training, System Development, Statistical Process Control (SPC),

Supplier

Quality, Quality Cost Measurement and Reduction Process, Corrective

Action

Process,Leading ISO 9001 Certification Process, Working knowledge of

ISO, MIL

STDs and FAA/Dept. of Defense specifications.

President's Reward Winner for outstanding performance in 1996;

Professional

manager promoting Quality Culture and Continuous Improvement at

Textron

Lycoming and surrounding communities. Invited for Keynote Speeches at

community

quality events/meetings.

Teaching Total Quality Management and SPC at Penn State University and

private

industries. Published Quality Management and SPC training manuals.

B.S

. degrees in Mechanical Engineering and Chemistry. M.S. level

courses in

Probability & Statistics, and Industrial Psychology.

Experience

Textron Lycoming, Williamsport, Pa.1985

to Present

An Aircraft Engine manufacturer, Division of a $10 Billion Company

Manager, Quality Assurance

TQM: Facilitating to create a Total Quality Management (TQM)

environment

through employee involvement and cross functional participation to

improve

quality

Customer Satisfaction/Teaming: Directing a multi million dollars Cross

Functional Teaming process,to increase customer satisfaction, reduce

Warranty

Costs and prevent problems

ISO Certification: Directing ISO 9001 Certification process,

Designated

Management Representative for ISO reporting to the President of the

division,

Developed Quality System and Manuals for ISO and FAA with Business

Process Flow

diagram

Strategic Quality Planning: Developed a 5 year Strategic Quality Plan

to

provide Continuous Improvement efforts at Lycoming

Quality Measurement: Developed a Quality Cost/Measurement System,

Reduced

Inspection Cost by $ 250,000 by reducing redundant inspection and with

nonconformance history dependent Inspection Plans; Reduced

Rework/Scrap rate by

59% by Manufacturing Process Improvement; Reduced over all Cost of

Quality by

25%, Developed a computerized Quality Data Management system to

identify and

analyze problems; to provide on line QA Plans, Supplier History,

Nonconformance

data and Customer Complaint

Process Improvement: Managed Process Improvement through the use of

SPC

(Statistical Process Control) program including planning, training,

implementation and corrective action

Audit: ASQ Certified Quality Auditor, Directed the FAA ACSEP (Aircraft

Certification System Evaluation Program) Audits with the 100 %

compliance -

Best Performance Ever Achieved by the Division; Assisted FAA's

national

officials in Washington D.C. to formulate new audit program, now known

as

ACSEP, Directing Internal Audits

Supplier QA: Reduced Supplier rejection rate by 50%, Directing

Supplier Quality

Program including Outsourcing,Published Supplier QA Manual-SQA 2000

Penn State University1992 to1995

Continuing Education Center, Williamsport, Pa.1998 to Present

Adjunct Faculty Member for Quality Management I, II and SPC

Teaching Total Quality Management & Statistical Process Control

classes;

Student groups include from Vice-President and Directors to

Supervisors from

Industry, Finance, Service and Health Care sectors.Rated as an

Outstanding

Instructor; Invited to teach SPC at local industries - TRW and

Sprout-Bauer Co.

Keeler Brass Company, Grand Rapids, MI.1983 TO

1985

Quality Assurance Engineer

Pre-production planning for new products including inspection plans,

Failure

Mode and Effect Analysis (FMEA); Directed the plant-wide SPC program,

including

training and implementation. Published an "SPC Handbook for

Supervisors"

Ingersoll Rand, Machine-Rite/Strombecker/Jyoti Ltd

.1976 to

1983

Quality Engineer

EducationCertified Quality Manager (CQM) & Certified Quality Auditor

(CQA)

American Society for Quality, 1999/1998

B.S. Degree

in Mechanical Engineering, Dec.1975

Indiana Institute of Technology,

Fort Wayne,Indiana

B.S. Degree

in Chemistry, June 1970

Gujarat University

Master of Science

level courses in Statistics and Industrial

Psychology

.

University of Massachusetts,

Amherst, MA.

TeachingPenn State University

ExperienceQuality Management I and II; andStatistical Process Control

KeynoteContinuos Quality Network, Local ASQ section and industries

Speeches

Publications Quality Management Manuals for Penn State

- SPC Training Manual for Penn State, Textron and Keeler Brass

- Supplier Quality Assurance Manual - SQA 2000 for Textron Lycoming

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