TONI ROBINSON

Email: abpknq@r.postjobfree.com

Address: **** ** *********** ** *** 70

City: Wilsonville

State: OR

Zip: 97070

Country: USA

Phone: 503-***-****

Skill Level: Management

Salary Range: $35,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

TONI ROBINSON

6813 SW Wilsonville Road Apt 70 Wilsonville, OR 97070 Phone: 503-***-**** abpknq@r.postjobfree.com

HUMAN RESOURCES / OPERATIONS MANAGER

ORGANIZATIONAL MANAGEMENT PROCESS IMPROVEMENTS PROJECT MANAGEMENT

CAREER EXPERIENCE WITH WALMART, A FORTUNE 500 COMPANY; ABLE TO MEET BUSINESS OBJECTIVES THROUGH THE STRATEGIC MANAGEMENT OF EMPLOYEE RESOURCES

Strategic Leader, Assistant Manager, and aspiring Human Resources Executive with extensive experience in assessing business needs, developing tactical relationships and creating processes to capture and retain top talent.

Expert in boosting employee performance and engagement while delivering continuous improvement plans for consumer and market-driven organizations.

Proven effectiveness in providing vision and counsel in steering organizations through periods of accelerated growth and economic downturn.

Expert in developing policies/procedures with a talent for developing strategies to improve employee acquisition and retention rates.

Proficient in all aspects of personnel administration with superb time management, problem solving and troubleshooting skills with the ability to prioritize assignments and manage multiple projects simultaneously; very proficient in working effectively independently or as part of a team.

Excellent leadership, communication and interpersonal skills; ability to build rapport with key stakeholders and succeed in high-pressure, challenging and deadline-driven environments.

Computer/Technology Skills: MS Office Suite, POS, Bar Code/Telxon Scanners, RFID, and SMART systems.

CORE COMPETENCIES

HUMAN RESOURCE AREAS OF EXPERTISE

HR MANAGEMENT: Reviewed and ensured the compliance of more than 500 employees with corporate policies and procedures. Facilitated and improved employee-management relationships.

RECRUITMENT & TRAINING: Assisted in the development of the store's recruitment strategy, conducted new hire interviews, and aided in developing training programs.

Internal Investigations: Objectively reviewed internal ethical allegations and investigated on-the-job accidents.

Employee Relations: Cultivated and built excellent relationships with employees; developed a strategic employee retention plan. Promptly addressed employee concerns and inquiries.

sTRATEGIC pLANNING: able to deliver continuous organizational improvements that deliver time/cost savings, higher efficiency levels, and that boost productivity.

CONTINUE

PROFESSIONAL EXPERIENCE

WalMart Discount Center, Portland, OR 1996-2010

Chain of large discount department stores and warehouse stores.

Assistant Manager/Operational Assistant (1997-2010)

Assisted in managing store operations delegated tasks and ensured the optimization of employee resources. Reviewed operational records/reports, complied with corporate policies, projected sales and ensured profitability targets were achieved. Controlled store inventory, sourced, and developed relationships with vendors. Experience in front-end operations, grocery, deli, bakery, domestic, soft lines, stationery, pharmacy, electronics, hardware, house wares, clothing, jewelry, HBA, fabrics, toys, and express tire & lube departments.

Promptly responded to customer inquiries, developed sales forecasts, and planned in-store promotions.

Developed and implemented merchandising plans that featured seasonal items, reviewed risks and monitored operations records.

Monitored market trends and developed comprehensive reports that detailed departmental 10% YOY sales growth.

Investigated employee in-store accidents.

Ensured that the store was in compliance with security, safety, and environmental codes.

Assistant Manager Trainee (1997)

Successfully completed the company management-training program, complied with corporate procedures, responded promptly to customer inquiries, learned record keeping processes, and performed opening and closing duties.

Acquired extensive leadership and customer service experience.

ADDITIONAL WORK EXPERIENCE:

Department Manager of Furniture/Customer Service Associate, WalMart (1996-1997)

EDUCATION, PROFESSIONAL DEVELOPMENT & AWARDS

MBA, University of Phoenix, Portland, OR, 2012

BS, BUSINESS ADMINISTRATION, Dickinson State University, Dickinson, ND, 1996

Minor: Marketing Finance and Management

PROFESSIONAL DEVELOPMENT

Certificate, Wal-Mart Management Development Seminar, Leadership Foundation

Building Better Merchants, Wal-Mart Stores, Inc.

AWARDS: Leadership Foundations Certificate of Excellence

Five, Ten, & Fifteen Years of Outstanding Service Awards

Recipient of numerous additional awards for achievements in highest sales

in the district, optimizing operations and providing superb customer service

MEMBERSHIPS & COMMUNITY SERVICE

Portland Food Bank, 2010

Prepared food packages for needy families

Kiwanis Club, 1990-Present

Fundraised for charitable organizations including Dollars for Scholars and Local & International Children's Groups

Contact this candidate