Manager Management

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JOB TARGET: HRM / RECRUITMENT/ ADMINISTRATION

A highly experienced I.T. and Financial Manager with quality experience and a sound understanding of

Human Resource Management. Able to help devise and implement HR strategies, whilst improving

internal processes and procedures within a demanding recruitment environment. Ensuring compliance

with employment legislation, best practice and future trends. Now looking to continue making a

significant contribution within a HRM position.

HRM SKILLS AND EXPERIENCE

. .

. . .

. Employment legislation Multi-tasking

HRM administration

. .

. Organisational skills Grievance procedures

Pay and conditions

. .

. Training needs analysis Absence management

Staff training/development

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. Disciplinary matters Meeting strict deadlines

Recruitment/inductions

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. Communication TUPE regulations

Performance reviews

Professional liaison Team-working skills

Salary reviews

PROFESSIONAL DEVELOPMENT

BSc. 1995-96

Computing for Business

HNC 1985 87

Building Services

ONC 1982 84

Electrical and Mechanical Engineering

PROFESSIONAL EXPERIENCE AND SIGNIFICANT ACHIEVEMENTS

FINANCIAL AND IT MANAGER 1995 Present

Write Company A Here, Whitley Bay (Recruitment Agency)

Primarily responsible for the payroll and accounts, supplier assessment, payment and reconciliation.

Managed invoicing and credit control. procurement, as well as the installation, and maintenance of a

Peer-to-Peer IT network and training and support to staff.

HRM responsibilities include: providing advice and guidance to staff and managers on the

interpretation of HR policies and practices and employment law issues. Also managing the recruitment

. of support staff and advising the business on best HR practices.

Helped manage operational HR projects such as ensuring consistency in salary review for support staff

. and advising on salary levels/bandings.

. Reduced costs by identifying future staffing requirements in accordance with a new business plan.

Helped design and implement a Performance Management Programme for all staff, thereafter ensured

. that effective performance management is an ongoing process.

. Monitored and reported staff turnover and, where appropriate, recommended alternative approaches.

Managed the recruitment of support staff by the most cost and time effective means whilst ensuring

. that the quality meets the specification.

. Reduced costs and increased quality service by reviewing supplier performance on a regular basis.

. Researched salary review costs, budgets and presentations to management.

. Conducted performance management review interviews for support staff.

. Implemented and maintained Health & Safety and no smoking policy and company benefits systems.

. Identified training needs, monitored and advised on appropriate training programmes.

Gained BS EN 150 9002 accreditation.

PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS (CONTINUED)

Company A (continued)

Finance and Information Technology:

.

. Constructed and maintained database's, produced cash flows and management accounts

Created and administered Microsoft Exchange mailboxes, contact lists and internal email. C ontrol of

. file management, storage, archiving, backup and restore.

Trained and managed staff in all aspects of finance, end users and software updates.

GENERAL MANAGER (OWNER) 1986 95

. Write Company B Here, City.

Provided computer services, payroll, cash flow forecasting, VAT and book keeping to many small

. businesses.

. Liaised with clients around the North of England including recruitment agencies.

. Developed promotion materials, customer follow-up questionnaires.

. Maintained staff records.

. Dealt with confidential matters.

. Managed the secretarial services.

. Implemented HR policies and procedures.

. Designed and implemented a company handbook and employee database.

. Designed all Personnel forms and records and issued contracts of employment.

Trained staff to deal with enquiries, complaints and quote preparation.

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Early Career Summary

Self Employed Company Name (1991 - 93)

Self Employed Company Name (1991 - 93)

Self Employed Company Name (1991 - 93)

* * *

Personal:

Marital Status: Married, one child

Driving licence: Full, clean UK

Born: 1967.

Interests / pastimes: Family, keep fit, music, travelling.

Additional: I also advise friends/small businesses on HR issues.

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