James, P Knight
Email: abpkjd@r.postjobfree.com
Address:
City: Shell Lake
State: WI
Zip: 54871
Country: USA
Phone: 715-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Former Food-Processing Trainer for a major company, highly ambitious, energetic and enthusiastic with a strong understanding for teamwork; with adept, problem-solving skills. Member of the training-team, where I hand-crafted a New-Employee Evaluation Form, that was put into use, throughout the company in several different parts of the world, including, Brazil, Australia, England and Germany. Currently seeking a position within a fast-paced, knowledgeable, company, so that I may enhance my own personal set of goals and employable-skills.
Educational Background:
High School Dipolma from S.A.G.E. Academy, Brooklyn Park MN 1/2001 to 6/2006 (General)
Job History / Details:
Summary
Former Food-Processing Trainer for a major company, highly ambitious, energetic and enthusiastic with a strong understanding for teamwork; with adept, problem-solving skills. Member of the training-team, where I hand-crafted a New-Employee Evaluation Form, that was put into use, throughout the company in several different parts of the world, including, Brazil, Australia, England and Germany. Currently seeking a position within a fast-paced, knowledgeable, company, so that I may enhance my own personal set of goals and employable-skills.
Highlights
Inventory management familiarity
Background in shipping and receiving
Detail oriented
Microsoft Word, Excel, PowerPoint
Excellent customer-relation skills and CSM skills
Opening/closing procedures
Day-to-Day operations
Familiarity with OSHA regulations
Familiarity with MSDS book (Material Safety Data Sheets)
I was safe-food handling- certified, through completing orientations-from two different companies
I was Adult CPR Certified
I was a peer-mediator
I was President of Student Council for two-consecutive years.
Reliable and punctual
New hire orientation
Deadline-oriented
Safety-oriented
Worked with operational process tools
Quality control
Self-motivated
Familiarity with ServSafe, due to a temp. license
Great interpersonal communication skills.
Accomplishments
Customer Assistance
Worked with company systems such as Pulse, order-fill-ins, Microsoft Word, Nu-Tech, as well as shipping/receiving programs and diligently completed all assigned tasks, working overtime as needed.
Scheduling
Managed detailed scheduling to ensure adequate staffing through high-volume holiday season and week-end rushes.
Human Resources-hiring and employee-retention
Reduced employee turnover by 100 percentage for the remaining months I was at the company, due to increased training skills and job/tool/environmental familiarity
Safety and Customer-Care
*Received a Game-Room Attendant Award at a World Head-quartered Family-Fun Center, owned by C.E.C. Entertainment. (Maple Grove, MN)
*Finalist in the 08' Children of St. Jude fund-raising contest, for the Domino's Pizza Inc., WOW campaign. (West-Brooklyn Park, MN-Domino's Pizza store)
*Recognized by peers and management for going above and beyond normal job functions.
Experience
May 2009 to Current
All-Natural Cleaning Service Shell Lake, WI
Owner/Operator
I've been the owner/operator of my own, home-based, all natural cleaning company. My numerous responsibilities include: time-management, free-conciliation's, cleaning/organizing, customer/patronage care, scheduling, as well as, seeking new clientèle, distribution of advertisements and special-events/promotions; i.e.; for the military, elderly and repetitive clients.
January 2010 to February 2012
Link Snacks Inc. Minong, WI
1st Shift Processing Trainer
While Processing Trainer, I was responsible for all new departmental arrivals, as well as maintaining my usual set of responsibilities; Loading/Unloading, processing, smoke-houses, sanitation, organizing Spice-Room, Grind-Room,Chew-Room, opening/closing procedures, safe-food handling-techniques, significantly reduced the amount of waste(month-by-month), taking inventory, in addition to; cross-training in Blood-Room, packing, shipping/receiving, quality-control systems analyst, Steak-Line, Nu-Tech (Pneumatic Food-Processor), Breaking-down various industrial food equipment, cleaning and putting back together, as well as maintaining/servicing various industrial-food equipment. I Implemented and supported company initiatives and programs, including The New Employee Evaluation Form, as well as supported dozens of safety initiatives. As the only Processing Dept. Trainer, it was my responsibility to greet all new arrivals, inform them of department-procedures, safe-food handling skills, safety-skills, time-management orientation, as well as day-today operations. Every month I was with the company I received my monthly safety bonus.
November 2009 to November 2010
McDonallds Corporation Spooner, WI
Overnight-Matinence
First starting with the Corporation, I started out for the first two months training on front counter, customer-service, back-grill, and prep-area, until I was promoted into over-night matienence. My duties, then included cleaning,polishing, and servicing all food-processing machines, cleaning, moping/sweeping the dining-area, bathrooms, as well as, odds and ends'. I've served orders to customers at windows, counters and tables. I reduced the risk of fire also, by degreasing all power-lines, and connections. Cut and chopped food items and cooked on a grill and fryers.I've Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles. I've accurately measured ingredients required for specific food items. as well as, used Point of Sale (POS) computer system for automated order taking.
May 2009 to November 2010
The 'G' Spot Bar n' Grill Barronett, WI
Bartender/Grill-Cook
I held a temporary-ServSafe License as per the owner. When I wasn't tending, I was on back-cook filling-in orders, cleaning up when applicable, and lending a helping hand. In addition to the daily functions, I would open/close, count tills, deposit nightly earnings, and prep for tomorrow's employees. Being Packer-bar, we would setup for weekend functions, the Sturgis- run, Football nights, home-games and the Superbowl--some of the functions had more than a hundred attendants at any given-time.
August 2008 to December 2009
Norske Nook Rice Lake, WI
Line-Cook
While working for Norske Nook I've demonstrated and communicated clearly and positively with co-workers and management. Resolved guest complaints promptly and professionally. Promptly reported complaints to a member of the management team. I scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times.I assisted management with monthly inventory control and weekly stock ordering. As well as completing my the normal functions, I successfully worked in a high-volume kitchen with a dozen other employees to accomplish orders in a timely manner.
February 2007 to July 2009
C.E.C. Entertainment Maple Grove, MN
Gameroom Attendant
Assisted co-workers. Apportioned and served food to facility residents, employees, or patrons. Accepted payment from customers and made change as necessary. Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages. Checked the quantity and quality of received products, cleaned and maintained the beverage area, display cases, equipment, and order transaction area, cleaned and prepared various foods for cooking or serving, cleaned bars, work areas, and tables, cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash, managed food and produce receiving process with 100 percentage accuracy.
July 2004 to November 2006
Dominos Pizza Brooklyn Park, MN
Assistant Manager
Increased the employee base by 25 percentage to meet changing staffing needs.Implemented an innovative employee incentive program, which resulted in a huge increase in staff productivity. It was my responsibility to hire/fire, open/close, count tills, boxes and money-drops, preform nightly-money drops as well as the day-to-day functions of the store; cleaning, prepping, organizing, inventory-management, and customer-service relations, including, up-selling and combinational orders to maximize a customer's overall experience. I conducted new employee orientation to foster positive attitude toward organizational objectives. I directed personnel, training and labor relations activities. I Identified staff vacancies and recruited, interviewed and selected applicants. My store was Minnesota's #1 store for bringing in the states' most donated monies to St. Jude's Children's Research Hospital, in addition, my store was #1 in the 08' W.O.W. Campaign. I also received an award for fastest in-store pizza maker, with a time of 29sec.
Education
05 S.A.G.E. Academy Brooklyn Park, MN
High School Diploma General
As part of our graduation requirements, I logged over, 5,000 hours of community-service, as well as implementing a recycling-program and a peace-project (called, service-learning-2,000hours). I also helped write/edit with a small group, to received a Technology Grant from the Microsoft Corporation for our growing school, (worth over 70k), as well as, a 2k grant from the Lions Club for a peace-related project. Through a class-developed poetry-project, I published 3 short poems in the United Kingdom, United States, and the Netherlands.