Cindy Olson

Email: abpkja@r.postjobfree.com

Address:

City: Mayville

State: WI

Zip: 53050

Country: USA

Phone: 920-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to my company's success.Highly enthusiastic customer service professional with 11 years of client experience.

Educational Background:

High School Dipolma from Moraine Park Technical College, Westbend WI 1/2001 to 1/1990 (Accounting)

Job History / Details:

Career Overview

Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to my company's success.Highly enthusiastic customer service professional with 11 years of client experience.

Core Strengths

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Sharp problem solver

Courteous demeanor

Energetic work attitude

Top sales performer

Customer service expert

Adaptive team player

Creative problem solver

Superior telephone skills

Accomplishments

Sales

Consistently generated additional revenue through skilled sales techniques.

Coordinated an incentive to achieve 110 percentage of goal for a Starz incentive..

Recognized with the National Charter Distinction Award.

Assisted customers over the phone regarding services, product, promotions and orders.

Trained sales techniques to new hires by mentoring.

Monitored calls to provide feedback to ensure best sales techniques are being used.

Directed team meetings for team members to share best practices.

Work Experience

March 2001 to November 2012

Charter Communications Fond du Lac, WI

Customer Sales Advisor

Provided customer service for an average of 40 calls per day, answering customer inquiries, solving problems, and providing new product information Ranked in the top 20 percentage of sales agents for the past 11 years Mentored and coached new hires as well as peers on how to better their customer services and sales abilities Create incentives for various teams and call center to help achieve sales goals.

11/16/2012 12:00:00 AM

March 1999 to March 1999

Triton Corporation Hartford, WI

Production Lead

Successfully lead and develop associates in assembling quality trailers.

Produce quality products in a timely manner.

Time management for self and co-workers.

March 1992 to March 1999

West Bend Company West Bend, WI

Production team member

Candidate Resume - Sharonn Capers-Perkins

Contact Information -

Email: abpkja@r.postjobfree.com

Address:

City: New York

State: NY

Zip: 10025

Country: USA

Phone: 646-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Objective: To obtain a position as a Registered Professional Nurse delivering optimal nursing care in various healthcare settings. Ready to work collaboratively and effectively with interdisciplinary medical and healthcare professionals.

Educational Background:

High School Dipolma from Cochran School of Nursing, NY 1/2001 to 12/2008 (Applied Science Nursing)

High School Dipolma from, NY 1/2001 to 11/2012

Job History / Details:

Professional Summary

Objective: To obtain a position as a Registered Professional Nurse delivering optimal nursing care in various healthcare settings. Ready to work collaboratively and effectively with interdisciplinary medical and healthcare professionals.

Skill Highlights

maintain critical thinking skills essential to providing competent and dignified patient care.

Provided a broad range of general nursing care services in areas of vital signs, EKG, phelbotomy, catheters, tube feedings, IV and central lines.

Professional Experience

March 2011 to Current

St. Barnabas Hospital Bronx, NY

Per Diem RN

Med-Surg : Provided direct patient care to pre and post-op patients. Also safely administered medications and educate patients and their families on their proper use with a focus on safety and pain management. Reviewed computerized lab results following medical procedures.

November 2009 to January 2011

N.Y.C N.Y.

School Nurse

Assist students with medical emergencies and schedule referrals to see Primary care Provider as needed.

Also responsible for maintaining current immunization status.Conducted screening, diagnostic treatment and rehabilitative and supportive services as the senior nurse on a primary health care team.

9/98 to 10/09

New York University Hospital

Nurse Technician

electrophysiology/cath-lab)- Duties consist of preparing sterile surgical trays for cardiac procedures as well as flipping rooms for next procedure.

Also reodered supplies needed to run electrophysiology lab.

Education and Training

December 2008 Cochran School of Nursing Yonkers, N.Y.

Associates Degree Applied Science Nursing,

Licenses/certifications: Registered Nurse(RN) NCLEX obtained April 2009. EKG/Phelbotomy certification. March 1999. BLS certification American Heart Association expires 9/14.

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