Customer Service High School

Alexa Wallmark

Email: ********@**********.***

Address:

City: Boyceville

State: WI

Zip: 54725

Country: USA

Phone: 410-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Server bringing enthusiasm, dedication and an exceptional work ethic. Trained in customer service with knowledge of Italian cuisine. Two years of experience with Italian cuisine. Some knowledge of wines. Also, skilled in what is to be considered a fine-dining restaurant.

Educational Background:

High School Dipolma from Patuxent High School, Lusby MD 1/2001 to 6/2009 (General Education)

Job History / Details:

Summary

Server bringing enthusiasm, dedication and an exceptional work ethic. Trained in customer service with knowledge of Italian cuisine. Two years of experience with Italian cuisine. Some knowledge of wines. Also, skilled in what is to be considered a fine-dining restaurant.

Highlights

Highly responsible and reliable

Works well under pressure

Trained in liquor, wine and food service

Upbeat, outgoing and positive

Food safety understanding

High-volume dining

Experience

September 2012 to Current

Fat Boys Boyceville, WI

Bartender

Promptly served all food courses and alcoholic beverages to guests.

Regularly checked on guests to ensure satisfaction with each food course and beverages.

Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.

Fast at getting guests their drinks.

August 2011 to October 2012

Olive Garden California, MD

Server/ Sales representative

Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Assisted guests with making menu choices in an informative and helpful fashion.

Appropriately suggested additional items to customers to increase restaurant sales.

May 2011 to July 2011

Catamarans Solomons, MD

Host

Consistently delivered exceptional customer service by quickly and efficiently clearing restaurant tables.

Greeted guests in a pleasant and courteous manner.

Assisted servers and quickly responded to guests' needs.

Greeted guests and communicated about wait time.

Politely answered phones promptly and recorded and confirmed reservations.

January 2010 to March 2011

Asbury Solomons, MD

Server

Maintained a professional tone of voice and words at all times, including during peak rush hours.

Prepared the buffet and salad bar for dinner service.

Delivered exceptional, friendly and fast service.

Answered questions about menu selections and made recommendations when requested.

Education

2009 Patuxent High School Lusby, MD

Member of The Key Club

Helped with Christmas in April; I had to make lunches for a group of people helping fix up houses to those who could not do it themselves or could not afford to.

Coursework inTheater Arts

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