Customer Service High School

katelyn crouch

Email: abpki3@r.postjobfree.com

Address:

City: fort pierce

State: FL

Zip: 34982

Country: USA

Phone: 772-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I have worked at several different jobs. I worked at Big Johns Feed and Western wear and Dominic's conner grill on and off through high school. I have helped my dad with his many different projects from construction to lettering / stickers. I have also worked at a veterinary office and an insurance agency. I am honest trust worthy and hard working and get along great with other people.

Educational Background:

High School Dipolma from west wood, Fort Pierce FL 1/2001 to 3/2008 (agiculture,4-h,)

Job History / Details:

Career Overview

I have worked at several different jobs. I worked at Big Johns Feed and Western wear and Dominic's conner grill on and off through high school. I have helped my dad with his many different projects from construction to lettering / stickers. I have also worked at a veterinary office and an insurance agency. I am honest trust worthy and hard working and get along great with other people.

Skill Highlights

Emailing

Faxing

filing

Scheduling

Computer Proficiency

Detail oriented

Professional demeanor

dependable

Adaptive team player

Energetic work attitude

Patient and reliable

Research

Multi-Task Management

Critical Thinking

Customer Service

Creative Problem Solving

Adaptable and flexible

Recording and charting procedures

Use of muzzles and restraints

Veterinary injection and suction units

Core Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Protective Services

Applied safety procedures and policies as outlined in Department Safety Manual.

Operations

Collaborated with [teams/departments] to ensure smooth work flow and efficient organization operations.

Accountable for all operations of busy office, including [phones faxing, filing, payments etc.]

Research:

Investigated and analyzed client complaints to identify and resolve issues.

Patient Charting

Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork information.

Vendor Management:

Negotiated low vendor rates for office supplies.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Protective Services

Applied safety procedures and policies as outlined in Department Safety Manual.

Operations

Collaborated with [teams/departments] to ensure smooth work flow and efficient organization operations.

Accountable for all operations of busy office, including [phones faxing, filing, payments etc.]

Research:

Investigated and analyzed client complaints to identify and resolve issues.

Patient Charting

Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork information.

Vendor Management:

Negotiated low vendor rates for office supplies.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Professional Experience

June 2008 to March 2010

animal emergency and referral center fort pierce, fl

veterinary technician

Monitored animals' recovering from surgery and notified veterinarians of any changes.Assisted veterinarians in examining animals.Prepared surgical equipment and passed instruments and materials to veterinarians during surgical procedures.Restrained animals during veterinary procedures.Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options.

Education

west wood fort pierce, fl

i do not have my high school diploma but i am working to gain it as fast as i can.

Contact this candidate