Michelle Stokes
Email: abpkfr@r.postjobfree.com
Address:
City: Vancouver
State: WA
Zip: 98661
Country: USA
Phone: 360-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience. Excel in resolving employer challenges with innovative solutions, systems and process improvements to increase efficiency, customer satisfaction and the bottom line. Offer advanced computer skills in MS Office Suite and other applications/systems.
Educational Background:
High School Dipolma from Clark College, Vancouver WA 1/2001 to 6/1990 (Business)
Job History / Details:
Career Overview
Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience. Excel in resolving employer challenges with innovative solutions, systems and process improvements to increase efficiency, customer satisfaction and the bottom line. Offer advanced computer skills in MS Office Suite and other applications/systems.
Skill Highlights
Office management
Team building & supervision
Staff development & training
Report & document preparation
Spreadsheet & database creation
Accounts payable/receivable
Records management
Bookkeeping & payroll using QuickBooks
Filing and data archiving
Inventory management
Core Accomplishments
Administration
Performed administration tasks such as filing, developing spreadsheets, bookkeeping, faxing and emailing reports, photocopying collateral and scanning documents for inter-departmental use.
Training
Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
Reporting
Maintained status reports to provide management with updated information for client projects.
Created and edited documents to keep staff informed on policies and procedures.
Professional Experience
July 2011 to November 2012
Big Trees Today Hillsboro, Oregon
Office Administrator
Accurate bookkeeping, payroll and taxes for 7 employees
Instituted new systems management as well as overhaul and streamlining of existing systems
Processed contracts tracked jobs from sale to close in accounting
Re-formatted all documents, business cards, some logo work, and poster design
Maintained VOIP phone system and other office equipment systems
Created trade show displays and represented company at trade shows
Managed and tracked inventory from office supplies to nursery stock
Systematically increased office organization by developing more efficient filing/documenting system and customer database protocols.
Created databases and spreadsheets to improve inventory management and reporting accuracy.
July 2010 to December 2010
Austins Affordable Autos Vancouver, WA
Office Manager
Directed or coordinated the supportive services department of a business, agency, or organization.
Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency.
Set goals and deadlines for the department.
Acquired, distributed and stored supplies.
Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
Planned, administered and controlled budgets for contracts, equipment and supplies.
Quickly became a trusted assistant to the company president, and earned a reputation for maintaining a positive attitude and producing high-quality work.
November 2007 to July 2010
Whispering Escape Yacolt, WA
Administrative Assistant
Maintained and updated filing, inventory, mailing, and updated computerized database system.
Effectively communicated with customers answering questions, disseminate or explain information, take orders, and address complaints.
Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail.
Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.
Computed, recorded, and proofread data and other information, such as records or reports.
August 1999 to February 2001
Marine Surveyors & Consultants Vancouver, WA
Office Manager
Copying, filing, scanning documents
Ordering supplies
Multi-line phone system
Networked computer system maintenance
Designed report of survey and logo, business cards for owner and employees
Scheduling of inspections for marine based equipment
Job disbursement to surveyors and inspectors
Data entry from inspection to report form including photos
Accounts receivable/payable
Payroll
Daily use of MS Word, Excel, Access, Omnipro, Photoshop, Print master and QuickBooks
Liaison to owners/clients in regards to cargo inspections and crane inspections-for OSHA and WISHA.
Education
2007 Clark College Vancouver, WA
Business