Customer Service Manager

Kenneth King

Email: abpkch@r.postjobfree.com

Address:

City: Auburn

State: AL

Zip: 36830

Country: USA

Phone: 717-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly enthusiastic customer service professional with 27 years client interface experience. Results-driven manger with proved ability to establish rapport with clients and employees. Self directed and self starter

Educational Background:

High School Dipolma from Angelo State University, San Angelo TX 1/2001 to 8/1996 (Accounting)

Job History / Details:

Career Overview

Highly enthusiastic customer service professional with 27 years client interface experience.

Results-driven manger with proved ability to establish rapport with clients and employees.

Self directed and self starter

Core Strengths

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Sharp problem solver

Inventory control familiarity

Adaptive team player

Courteous demeanor

Energetic work attitude

Markdown/promotional procedures

Opening/closing procedures

Visual merchandising proficiency

Accomplishments

Supervised a team of over 300 employees.

Developed many employees to take on more responsibilities in the company.

Scheduled employees for peak need and benefit.

Work Experience

July 1986 to October 2012

Wal-mart Bentonville, Arkansas

Sales clerk - Manager

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Assisted customers with store and product complaints.

Educational Background

Angelo State University San Angelo, Texas

BBA Accounting

Coursework in Business, Marketing and Communications

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