Customer Service Administrative Assistant

Angela Vigna

Email: abpk8q@r.postjobfree.com

Address:

City: Reading

State: PA

Zip: 19611

Country: USA

Phone: 484-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative. 3 years of experience. Areas of expertise include Microsoft Word, Power Point, Microsoft Publisher, Excel, Internet Applications and some website administration. Detail-oriented and driven with proven expertise in problem solving and managing daily office functions.

Educational Background:

High School Dipolma from McEwen High School, Mcewen TN 1/2001 to 6/1995 (general education)

Job History / Details:

Career Overview

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative. 3 years of experience.

Areas of expertise include Microsoft Word, Power Point, Microsoft Publisher, Excel, Internet Applications and some website administration. Detail-oriented and driven with proven expertise in problem solving and managing daily office functions.

Skill Highlights

Administrative Support

Meets/exceeds goals

Project Planning

Meeting Minutes

Presentation development

Filing and data archiving

Computer Proficiency

Coordination

Creative Problem Solving

Critical Thinking

Customer Service

Data Collection

Data Entry

Accurate Documentation

Email Proficient

Filing

Internet Research

Letters and Memos

Microsoft Excel

Microsoft Office Suite

Microsoft PowerPoint

Microsoft Word

Multi-Task Management

Organizational Skills

Prioritization

Reading Comprehension

Research

Telephone Skills

Time Management

Core Accomplishments

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk.Customer Service

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Administration

Performed administration tasks such as filing, faxing reports, photocopying and scanning documents for inter-departmental use.

Professional Experience

June 2009 to November 2012

Bucks County Seventh-day Adventist Church Warminster, Pa

Administrative Assistant

Consistent record of improving productivity, reducing costs, and resolving complex departmental issues. Prepared and drafted all outgoing correspondence in a timely manner. Oversaw inventory and office supply purchases. Provided efficient customer service to clients. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Education

1995 McEwen High School McEwen, Tn

Self taught computer and Microsoft skills.

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