Manager Customer Service

Phillip Barton

Email: ********@******************.***

Address:

City: Cumming

State: GA

Zip: 30041

Country: USA

Phone: 404-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated Administrative Professional and Sales Leader with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Educational Background:

High School Dipolma from Allen D Nease High School, Saint Augustine FL 1/2001 to 6/1999 (Architecture)

Job History / Details:

Career Overview

Committed and motivated Administrative Professional and Sales Leader with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Skill Highlights

Schedule management

Administrative support

Project planning

Team liaison

Attention to detail

Staff motivation

Employee training and development

Large cash/check deposits

Markdown/promotional procedures

Store maintenance

Inventory control

Conflict resolution

Problem solver

Courteous demeanor

Proficient in cash management

Core Accomplishments

Supervision

Supervised team of 18 staff members.

Professional Experience

April 2010 to November 2012

Kirkland's Cumming, GA

Senior Assistant Store Manager/Interim Store Manager

Computed sales prices, total purchases and processed payments.

Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Placed special orders and called other stores to find desired items.

Recommended merchandise based on customer needs.

Operated a cash register to process cash, check and credit card transactions.

Administered all point of sale opening and closing procedures.

Explained information about the quality, value and style of products to Influence customer buying decisions.

Replenished floor stock and processed shipments to ensure product availability for customers.

Managed team of 18 of professionals.

July 2006 to March 2010

eDesigns Alpharetta, GA

Office Manager

Provided efficient customer service to clients.Prepared monthly and annual expense forecasts, including any necessary recommended action required to manage costs to achieve budget.

March 2003 to July 2006

Seiko Foley, AL

Store Manager

Generated monthly and annual sales reports.

Maintained friendly and professional customer interactions.

Computed, recorded, and proofread data, records and reports.

Education

1999 Allen D Nease High School Saint Augustine, Florida

GED

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