Customer Service Administrative Assistant

James Ortiz

Email: ********@**********.***

Address:

City: Great Falls

State: MT

Zip: 59405

Country: USA

Phone: 406-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated individual with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Educational Background:

High School Dipolma from Hyles-Anderson College, Crown Point IN 1/2001 to 6/1995 (Pastoral Theology)

Job History / Details:

Career Overview

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Skill Highlights

Administrative support

Meets/exceeds goals

Attention to detail

Strong organizational skills

Energetic work attitude

Self-starter

Strong work ethic

Good verbal/written communication skills

Type 85 WPM

Microsoft Office Skills

Creative problem solving

Customer service expert

Professional Experience

July 2012 to Current

McDonalds Great Falls, MT

Lobby Attendant

Maintain both the main and playland lobby, including the cleaning of all tables, chairs, walls, etc., stocking and maintaining soda fountain area, and doing other jobs as required by management.

June 1996 to Current

Fundamental Baptist Missions International Hammond, IN

Baptist Missionary

Dealing in all areas of mission work, including learning new languages, starting new Churches on foreign fields, helping in improving the welfare of those less fortunate, winning and training nationals.

August 1993 to June 1995

Classic Fire & Marine Insurance Co. Crown Point, IN

Claims Coordinator

Assisted in all areas of automobile claims processing, including processing new claims, dealing with all parties involved in a claim, lawyers, and other insurance companies, finalizing and issuing final payouts on claims.

July 1982 to July 1992

United States Air Force

Administrative Support

Assisted in all areas of administrative work, including daily office operations, receptionist duties, scheduling appointments, scheduling and coordinating special functions, file organization, typing various forms of correspondence, such as letters, performance reports, award certificates, etc..

Education

1995 Hyles-Anderson College Crown Point, IN

Bachelor of Science Pastoral Theology

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