Customer Service Sales

Patrick D Kleyn

Email: ********@******************.***

Address:

City: Spring Lake

State: MI

Zip: 49456

Country: USA

Phone: 231-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a challenging position in any job setting where a strong work ethic, attention to detail, and strong organizational and communication skills are necessary.

Educational Background:

High School Dipolma from St Johns Military Academy WI University, AZ 1/2001 to 6/1998 (Business Administration)

High School Dipolma from Colorado Technical University, AZ 1/2001 to 11/2012

Job History / Details:

Summary

To obtain a challenging position in any job setting where a strong work ethic, attention to detail, and

strong organizational and communication skills are necessary.

Experience

November 2011 to Current

Betten Honda Muskegon, MI

Sales/Dealer Trade Coordinator

Ensure customer satisfaction during entire purchase process.

Keeping up on product knowledge of our.

own products as well as that of competitors.

Provide a great customer experience.

January 2011 to November 2011

Gold Coast Services Muskegon, MI

Contractor

Snowplowing, landscaping, lawncare.

Securing of properties, and cleanout of foreclosed homes.

December 2008 to September 2010

Betten Honda Muskegon, MI

Internet Manager

Customer greeting and interaction, keeping training updated.

Responsible for updating and maintaining the company website Created Advertisements for weekly and monthly specials Updated inventory listings, including price changes, specials and incentives Managed leads and provided effective customer follow up which generated 5-8 sales per month Provided quality customer service on sales floor.

September 2007 to July 2008

Bryan Honda Fayetteville, NC

Sales/Internet Sales Fayetteville

Customer interaction, and assistance.

Team training, and orientation.

Won salesmen of the month first full month on the job; salesman of the month 3 times within first year.

Quickly became top salesman at the dealership.

Promoted to the Internet department and helped grow it to an 80 car/month department.

May 2003 to July 2007

US ARMY Fort Bragg, NC

Combat Medic

I spent two separate tours in Iraq, earning many awards and citations.

Certified EMT-Basic, as well as.

first aid instructor.

Responsible for medical inventory levels, and over all functionality of $2.5 million in medical supplies.

1-.

Team Leader directly responsible for 4 medics.

01/2001 to 04/2003

Ruby Tuesday INC Muskegon, MI

Shift Leader

Customer service, food preparation, providing a great customer experience for the guests.

5 star shift leader level attained.

Started as a server and quickly moved up to team leader.

Ran kitchen with occasional front of the house shifts Responsible for opening and closing of the store, bank deposits, scheduling, food prep, inventory, team build up, and maintaining cost for the restaurant.

09/2000 to 12/2000

Sun Down Sheet Metal Spring Lake, MI

Learned welding.

Jobs included painting of steel, cutting precise measurements,and heavy lifting.

Education

St Johns Military Academy WI University, AZ

Diploma Business Administration

Colorado Technical University, CO

Additional Information

HONORS AND ACTIVITIES My first month in the car business at Bryan honda, I was salesman of the month. Also numerous military awards. Army Acheivment medal with 2 oak clusters Army Commendation Medal -2-

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