Quality Assurance High School

Mary E Kimble

Email: abpjwl@r.postjobfree.com

Address:

City: Kansas City

State: MO

Zip: 64138

Country: USA

Phone: 816-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Career Focus : Nearly 20-years experience in support functions in fast high volume environments. Communication and interpersonal skills; builds rapport and relationships with management, peers, and clients.

Educational Background:

High School Dipolma from Lincoln Academy, Kansas City MO 1/2001 to 6/1984 (Computers)

High School Dipolma from Penn Valley CC, Kansas City MO 1/2001 to 11/2012

Job History / Details:

Career Focus

Career Focus : Nearly 20-years experience in support functions in fast high volume environments. Communication and interpersonal skills; builds rapport and relationships with management, peers, and clients.

Summary of Skills

Project management

Problem resolution

Operations analysis

Product management

Quality assurance

Statement preparation

Product Development

Computer Literate

Accomplishments

Process Improvement

Data Verification

Check figures, postings and documents for correct entry, accuracy and proper coding.

Client Interface

Managed accounts payable, and financial reporting for multiple clients.

Reporting

Prepared complex statements.

Professional Experience

January 1993 to Current

JPMorgan Retirement Plan Services Overland Park, KS.

Statement Benefits Administrator

Provide operational support for high-volume financial institution. Calculate, prepared, and issue participant account statements. Review files, records and other documents to obtain information and respond to requests. Communicate with internal customers, as well as vendors and clients to answer questions and explain processes.

Compute record, and proofread data, and reports. Assign tasks to associates, manage projects, track progress and updated managers, partners and clients as necessary. Create standard quarterly reports while ensuring all deadlines were met.

January 2003 to Current

JPMorgan Retirement Plan Services Overland Park, Kansas

Statement Business Administrator

Process and produce 401(k)statements statements for clients.

Research, plan statements, upload performance returns, create reports and queries.

Work with internal clients as well as external vendors, fund company's and clients.

Manage projects assigned.

Problem solving resolution.

November 2000 to December 2003

Transaction Team Specialist II

Process all work related to rollovers, loan payoffs, loan reamortizations, participant loans, installments, withdrawals, terminations, deaths, and insurance on the OmniPlan system.

Complete daily stock purchases and transfers.

Processed daily and third party fees and provided data to consultants.

Process accurate work related to the receipt maintenance, distributions and/or withdrawal of funds for retirement plans, and communicate with operational departments to facilitate transaction closure.

Omni Import/ Plan Convert Subject Matter Expert for Disbursements team, as well as for Client Coordinators, which includes problem solving skills, to insure proper loading of information to Omni Plan system.

Assist with creation Plan Convert Manual, and assisted with training 16 team members to process Omni Import request.

November 1999 to December 2000

Cash Receipts Specialist

Processed Payrolls, for clients, which included problem solving, project management and meeting strict deadlines.

Coordinated and managed Omni Import work Computed, recorded, and proofread data, records and reports. Reviewed files, records and other documents to obtain information and respond to requests. Reconciled and reported discrepancies found in records. Calculated, prepared, and issued bills, invoices and account statements according to established procedures. flow process, including assigning and assisting team members with problem solving.

Received several recognition rewards for assisting Client Coordinators in the Omni Import Process.

Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.

November 1996 to December 1999

Production Service Coordinator

Managed and maintained inventory levels for Brokerage, Internal, Education and Guidance and the BRS areas as well as forecasting abilities for all these areas.

Maintained vendor relations, including performing quality checks of the collateral and print quality of the material I managed, as well as communicating with vendors via phone, email and in person which required travel on a weekly basis.

Responsible for obtaining bids from the vendor and creating purchase requisitions for print jobs.

Responsible for moving work flow process to vendor and insuring that operations were running smoothly once work flow areas were setup.

Printing of mailing jobs which included some coordination with the IT Dept., and vendor to insure mailing was sent out in a timely manner.

Maintained relationship with Third-party area and helped assist with mailing deadlines whenever needed.

Assisted in work flow coordination of the Word Letter Process and *KW areas.

Provided operational support for high-volume financial institution. Reviewed files, records and other documents to obtain information and respond to requests. Completed and mailed bills, contracts, policies, invoices and checks. Assigned tasks to associates, staffed projects, tracked progress and updates.

January 1993 to December 1996

Support Services Rep

Processed mail request for shareholders.

Managed 401-K mailings for Clients such as GEC, Hitachi, Winnebago, etc.

Insured quality enrollment packages were being sent to clients.

Created standard quarterly marketing collateral while ensuring all deadlines were met.Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings. Created solutions in the areas of inventory, sales reporting, distribution and product upgrades that led to system improvements and streamlined processes. Assigned tasks to associates, staffed projects. Matched purchase orders with invoices and recorded information.

November 1988 to December 1992

Government Employees Hospital Assn

Data Entry Rep

Processed insurance claims, data entry, and scanned documents. Performed quality checks of documents.

This job presented me with deadlines on a daily basis and attention to detail was a must.

Calculated, prepared, and issued bills, invoices and account statements according to established procedures. Complied with federal, state and company policies, procedures and regulations. Matched purchase orders with invoices and recorded the necessary information. Reconciled and reported discrepancies found in records. Computed, recorded, and proofread data, records and reports.

November 1986 to December 1988

UMKC School of Dentistry Kansas City, MO

Word Processor

Responsibilities included, processing confidential documents such as forensic reports, proofreading, Dictaphone transcribing, as well as handling mail operations.

Attention attention to detail was a must to the department, when preparing forensic documents for Doctors.

Computed, recorded, and proofread data, records and reports. Completed and mailed bills, contracts, policies, invoices and checks. Reviewed files, records and other documents to obtain information and respond to requests.

Education

1984 Lincoln Academy Kansas City, Missouri

Penn Valley CC Kansas City, Missouri

Computers

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