Customer Service Medical

Sharon Stewart

Email: abpjqn@r.postjobfree.com

Address:

City: Monroe

State: LA

Zip: 71203

Country: USA

Phone: 318-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I have been employed at JPMorgan Chase for a little over six years. I have acquired so many skills such as communication and organization. I have great work ethics to obtain a career within Chase. I have great computer skills, good quality, and my production is high meets to exceeds.

Educational Background:

High School Dipolma from Unitech Training Academy, West Monroe LA 1/2001 to 8/2006 (Administrative Medical Assistance)

Job History / Details:

Summary

I have been employed at JPMorgan Chase for a little over six years. I have acquired so many skills such as communication and organization. I have great work ethics to obtain a career within Chase. I have great computer skills, good quality, and my production is high meets to exceeds.

Highlights

Image Prep

File Intake

Scanned files

Quality Audit

Image Capture

SCRA Project

Records

Research

Customer service-focused

MS Office guru

MS Office Word

MS Office Excel

QiuckBooks

Epic

IVault

Winn CMSS

Crest

ICTL

Medical Coding and Billing

Typing [40] WPM

Report Manager

Accomplishments

I received an Applause Card for helping out another department. I also received several certificates for having 100 percentage QA Quality and good production. My production has been consistently high meets to exceeds.

Experience

June 2009 to Current

JPMorgan Chase Monroe, LA.

Image Capture

Scan documents on IBML machine in a timely manner. SLA is very important. Research documents on IVAULT to make sure that they are imaged properly. I pay attention to what I am imaging and to make sure that everything is scanned under the right job.

August 2010 to September 2011

Monroe City Schools Monroe, La.

Substitute Teacher

Perform regular teacher's class plan while teacher is absent, but not limited to communicates, collaborates, cooperates with supervisor, and colleagues.

Provides for individualized and small group assistance for children as indicated by the lesson plans.

April 2005 to May 2009

Manpower (JPMorgan Chase) Monroe, La.

Records

I did various types of jobs during this time frame. My job titles were Records, Data Entry, File Intake, SCRA project, Image Capture, Quality Audit, and Image Prep. I pulled files in numerical order. I did the HELOC document separation (Lexington Project). I lifted 40lbs boxes of files and put new labels on them. Did document check to make sure that everything was accurate. I verified different types of documents and keyed in loan numbers.

Education

2006 Unitech Training Academy West Monroe, LA.

Associate's Degree Administrative Medical Assistance

I trained on billing and medical coding, to save lives, and administrative skills such as ms word, ms excel, power point. I learned how to have good customer service skills as well as telephone etiquette. Most of all I know CPR.

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