Customer Service Technician
Resume:
Jeff Carranza
Email: abpjqm@r.postjobfree.com
Address:
City: South San Francisco
State: CA
Zip: 94080
Country: USA
Phone: 650-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Pharmacy Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency.
Educational Background:
High School Dipolma from Everest College, San Francisco CA 1/2001 to 5/2010 (Pharmacy Technician)
Job History / Details:
Professional Summary
Pharmacy Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency.
Licenses
In good standing with the California Board of Pharmacy
Skill Highlights
Exceptional patient care and interaction
Excellent telephone etiquette
HIPAA trained
Extensive medical terminology knowledge
Medication compounding expert
Abbreviations comprehension
Counting and pouring expertise
Efficient and accurate
CPR certification
Exceptional patient care and interaction
Professional Experience
11/10/2012 12:00:00 AM
Walgreens San Francisco, CA
Pharmacy Technician Externship
Entered new patient profiles and prescriptions into medication input software system.
Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
Verified accuracy and completeness of information on prescription and refill requests.Mixed various pharmaceutical preparations according to written prescriptions.
Calculated, weighed, measured and mixed ingredients with expert precision.
Appropriately resolved customer issues, complaints and questions.
Proficiently processed and dispensed written, oral and electronic prescriptions.
December 2005 to Current
IHHS San Mateo, CA
Caragiver
Coordinating medical appointments.
Administering medications as ordered by the Physician.
Provides personal hygiene care.
Encourages and assists Patient to attend all therapies and programs ordered by the Physician.
Plans and organizes care so that my Patient can attend activities or therapies as scheduled.
Maintain good standards of cleanliness and grooming.
Customer Service oriented.
Participate in patient care related topics such as medical appointments.
Prepare meals which include meal planning.
January 2004 to December 2006
El Trebol Restaurant San Francisco, CA
Waiter
Customer Service.
Assisting Host cleaning tables and serving customers.
Re-stocking supplies, dishwasher.
Education and Training
2010 Everest College San Francisco, CA
Diploma Pharmacy Technician
The Pharmacy Technician program consisted of strong academic and clinical backgrounds in the areas of:
Pharmacy administration
Pharmaceutical calculations
Anatomy and physiology
Digestive, respiratory and reproductive systems
Nutrition
Medical terminology
Pharmacology
Health care systems
I also had the opportunity to be nominated as a Student Ambassador
Members of the Student Ambassador is given to those who've distinguished themselves as leaders help other students through a support network provided by Student Services. These efforts help support, motivate and recognize students who benefit tremendously as a result.
Community Service
Participated in the yearly Flu Clinic Event at the Palo Alto Medical Foundation which results in over 3,500 patients being vaccinated each year. I always look forward to this event and helping out the community.
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