Post Job Free

Resume

Sign in

Customer Service Management

Location:
Germantown, MD
Posted:
November 20, 2012

Contact this candidate

Resume:

Myrick D Johnson

Email: abpjo1@r.postjobfree.com

Address:

City: Germantown

State: MD

Zip: 20874

Country: USA

Phone: 240-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dependable, hard-working Lawn and Turf Professional with over 10 years of experience in Turfgrass Management. Looking to join a established company to utilize my skill set and build knowledge with. Self-motivated and customer focused with excellent trouble shooting skills.

Educational Background:

High School Dipolma from UMCP-Institute of Applied Agriculture, College Park MD 1/2001 to 5/2004 (Turfgrass Management)

Job History / Details:

Summary

Dependable, hard-working Lawn and Turf Professional with over 10 years of experience in Turfgrass Management. Looking to join a established company to utilize my skill set and build knowledge with. Self-motivated and customer focused with excellent trouble shooting skills.

Skills

Expertise in irrigation

Manual labor skills

Good mechanical aptitude

Good verbal/written communication skills

Time Management

Dependable independent worker

Troubleshooting

Customer service skills

Computer literate

OSHA Compliance

Accomplishments

Irrigation:

Installed irrigation including re-wiring satellites for more efficient watering

Repair irrigation satellite after lightening strike

Supervision:

Demonstrated strong administrative abilities in keeping Pesticide records, fuel logs, purchasing employee files, annual budget, and payroll records

Crew management/training, irrigation repair/installation, disease identification/suppression, storm water management, pesticide/fertilizer application, and monitoring turf for watering needs.

Experience

January 2003 to October 2012

Troon Golf/Waverly WoodsGC/Lakewood CC Maryland

Assistant Superintendent

Worked closely with the superintendent to maintain the upscale conditions required at this facility.

Communicated with the owners, pro shop managers, and staff to establish daily, weekly, and monthly goals.

Worked with the course mechanic and developed a good foundation for equipment repair and maintenance.

Oversaw the repair of the potable water lines, and an extensive tree removal project to improve course conditions.

Established open lines of communication with the general manager to make sure goals were met in a timely fashion.

Addressed the needs and concerns of club members at club board meetings.

Established new mowing patterns for more efficient use of labor. Responsible for pesticide and fertilizer applications.

Improvement of storm water management

Converted three tee boxes from Ryegrass to Bentgrass

Irrigation repair and improvements

Grind reels and bedknives

Improved irrigation coverage by installing new heads

Installing drainage to increase water movement and the construction of storm water management areas

Installed cart paths due to a new housing development

Improving thatch problems in the Bentgrass playing surfaces

Developed cost analysis for chemical budgeting

Brush and tree removal for improved air circulation

Installing ornamental beds at the clubhouse

February 2009 to March 2012

Bonefish Grill Gaithersburg, MD

Bartender/Server

Accepted payment from customers and made change as necessary.

Checked the quantity and quality of received products

Trained staff employees for correct facility procedures, safety codes, proper recipes and plating techniques.

Won Employee of the Monthö award.

Communicated with customers regarding orders, comments, and complaints

Education and Training

2004 UMCP-Institute of Applied Agriculture College Park, MD

Associate Degree Turfgrass Management



Contact this candidate