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Resume for Lisa Lanoue

Fri, 11/16/2012 - 2:03pm Kevin Willett

** ******* **.*** ***

Lowell,MA01854

Phone 978-***-****

E-mail abpjkp@r.postjobfree.com

Lisa Lanoue

Objective

To obtain a position using my strong professional and interpersonal skills while challenging myself in a new and stimulating environment.

Education

Nov. 2006 LincolnTech Lowell, MA

Medical Assisting Program including:Medical Terminology Phlebotomy Performing EKGs Obtaining vitals Office Procedures CD9 coding and medical billing

2004 GreaterLowellTechnicalSchool Lowell,MA Certificate in Phlebotomy

2001 NorthernEssexCommunity College Haverhill,MA Foundation of Early Childhood Growth and Development Certified Infant/Toddler Teacher

1996-2000 Lowell Catholic High School Lowell,MA

Work experience

Nov. 2010-Present UMassMemorial Worcester,MA

Phlebotomist (Float position)Perform venipuncture and capillary phlebotomy procedures on patients of all ages using appropriate specimen collection equipment and techniquesReview requisition and physician ordersProcessing specimens including centrifuging, pour-off, aliquoting, labeling

and packagingPrepare specimens for transportComply with health and safety regulationsRecord temperature readings for specimen refrigerators, monitor expiration datesOrdering site specific suppliesPerform other similar and related duties as required or directedPerform point of care testing and the Quality Control testing on the machines

Nov. 2006 Nov. 2010 Dr. Michael J. Grossman s office Andover,MA

Office Manager/ Medical AssistantAdministrative Assistant for OBGYNTrained new students and staffInitiated and maintained medical recordsTriaged phone calls, Roomed patients and took vitalsTook care of calling in new prescriptions and refill requestsOrdered supplies for the officeAssisted the doctor in rooms and with medical proceduresBooked the doctors surgeries and coordinated them with his surgical

assistant and the hospitalPerformed insurance eligibility checks and obtained prior authorizationsPerformed injections and phlebotomy

Oct. 2003 Nov. 2006 SouthBayMentalHealthCenter Lowell,MA

Medical ReceptionistAdministrative Assistant for Psychiatrists, Nurse Practitioner and CliniciansTrained new staff in various sitesInitiated and maintained medical records

Dec. 2001- Oct. 2003 SouthBayEarly Intervention Lowell,MA

Teaching AssistantAssisted therapist s in setting and achieving individual goals for childrenCreated curriculum and prepared weekly schedules

June 2000- Nov. 2001 Little Sprouts Daycare Lowell,MA

Daycare ProviderProvided childcare for up to seven infantsDelegated responsibilities to classroom assistantCreated weekly curriculum for each childHealth and Safety Coordinator for daycareSupervised vocational students during internship

1999-2001 CVS Pharmacy Dracut,MA

Customer Assistance SpecialistAssisted customers, maintained registers, cleaned and stocked the storeFilled and received prescriptions, answered questions regarding insurance and

prescription issues, communicated with doctor s regarding patient s prescriptions

Volunteer experience

Volunteered in the surgical daycare unit from 1997-1998 at Saints Memorial Medical Center inLowell. Duties included: stocking the recovery room, transporting patients and providing patients with food and drink.

References

Furnished Upon Request

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