Customer Service Representative

Mercedes Beasley

Email: ********@**********.***

Address:

City: Columbus

State: OH

Zip: 43227

Country: USA

Phone: 614-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.

Educational Background:

High School Dipolma from North Adult Education Center, Columbus OH 1/2001 to 9/2001 (General)

Job History / Details:

Professional Summary

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.

Skill Highlights

Negotiation competency

Employee relations specialist

Proficient in customer account software

Service solutions expert

High customer service standards

Work Experience

September 2012 to July 2012

JcPenney Logistic Center Columbus, Oh

Customer Service Rep

Placed clients orders, responded to general inquires from clients email,and assisted clients with store and products complaints

August 2012 to 11/17/2012 12:00:00 AM

Gap Inc Direct Grove City, Oh

Customer Service Rep

Assisted customer in finidng out of stock merchandise and help clients with online orders

Education and Training

2001 North Adult Education Center Columbus, Ohio

High School Diploma General

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