Customer Service High School

James Kent

Email: ********@****-****.***

Address:

City: Society Hill

State: SC

Zip: 29593

Country: USA

Phone: 843-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Very reliable and dependable professional. I am always effective and efficient in every task that I am assigned to.

Educational Background:

High School Dipolma from Freeport High School, Freeport ME 1/2001 to 5/2006 (High School)

Job History / Details:

Summary

Very reliable and dependable professional. I am always effective and efficient in every task that I am assigned to.

Highlights

NCIC Certified through SLED. (National Criminal Information Center)

7 Certifications from FEMA, which include:

1. NIMS Resource Management

2. Multiagency Coordination System (MACS)

3. Introduction to Incident Command System

4. Communications and Information Management

5. Nation Response Framework

6. National Incident Management System (NIMS)

7. Incident Command System for Law Enforcement (ICS 100)

Accomplishments

I am a 23 year old, workaholic. I am probably one of the most dependable employees at my current job. On average I usually work my scheduled 40 hours a week, along with extra shifts. I can type 75 words a minute. I have dabbed in almost everything. From Construction work with my dad, to Customer Service Specialist. I am a "people person'' I see no strangers. I have a great work ethic and I consider myself very successful being since I am still in my early 20's.

Experience

March 2010 to 11/17/2012 12:00:00 AM

Darlington County Central Communications Center Darlington, SC

Telecommunications Officer II - Supervisor

Responsible for dispatching agencies response units through the use of telecommunications equipment for the purpose of relaying accurate and timely information the the proper authority to aid in expediting the protection and general welfare and safety of the general public.

September 2008 to February 2010

Walmart Florence, SC

Customer Service Manager

Administered all point of sale opening and closing procedures. Maintained knowledge of current promotions, policies regarding payment and exchanges. Assisted in interviewing, and training of new employees.

Education

2006 Freeport High School Freeport, Maine

High School Diploma

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