Shawntay Williams

Email: abpjb4@r.postjobfree.com

Address:

City: Memphis

State: TN

Zip: 38115

Country: USA

Phone: 847-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain an entry-level position where I can utilize my customer service and administrative skills to benefit your company.Recently certified Dental Assistant with excellent charting, scheduling, phone, filing and customer service skills.

Educational Background:

High School Dipolma from Warren Township High School, Gurnee IL 1/2001 to 6/2002 (Business Computer Aplications)

High School Dipolma from State Career School, Gurnee IL 1/2001 to 11/2012

High School Dipolma from Warren Township High School, Gurnee IL 1/2001 to 11/2012

Job History / Details:

Professional Summary

To obtain an entry-level position where I can utilize my customer service and administrative skills to benefit your company.Recently certified Dental Assistant with excellent charting, scheduling, phone, filing and customer service skills.

Experience

March 2012 to Current

DOZ Senior Health Care Services Memphis, TN

Caregiver

Planned, prepared and served meals and snacks according to prescribed diets.

Cleaned and organized patients' living quarters.

Performed household tasks such as laundry, dusting, washing dishes and vacuuming.

Facilitated games and other activities to engage clients.

Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.

Provided patients and families with emotional support.

Administered simple range of motion exercises.

Maintained a clean, orderly and well-stocked environment.

Provided transportation, assistance and companionship to clients.

August 2010 to November 2010

Dental Dreams Gurnee, IL

Dental Assistant

Greeted and prepared patients for dental examinations.

Properly sterilized dental equipment and examination rooms in accordance with infection control policies.

Effectively operated x-ray machines and developed x-rays.

Coordinated appointment schedules for both the dentist and oral surgeon.

Provided appropriate postoperative instructions as prescribed by dentist.

Made preliminary impressions for study casts and occlusal registrations for mounting study casts.

Correctly arranged instrument trays prior to dental procedures and surgeries.

Expertly charted conditions of decay and disease to prepare for diagnosis and treatment by dentist.

Maintained proper graphical and perio charting.

Made and fit dentures and crowns.

July 2007 to February 2009

Luxor Waukegan, IL

Customer Service Representative

Assist dealers/customers on a daily basis with their order issues.

Multitask: faxing, filing, coping, e-mailing.

Answer inbound phone calls and make outbound phone calls.

Deal with different shipping companies on a daily basis (FedEx, UPS, Conway Freight ECT.

Handle most of the companies' top dealers.

December 2003 to June 2007

A Bit of Patients ChildCare Skokie, IL

Assistant Teacher

Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.

Disciplined children and recommended other measures to correct behavior.

Carefully monitored children's play activities.

Maintained daily records of activities, behaviors, meals and naps.

Escorted children on outings and trips to local parks and zoos.

Created and implemented a developmentally appropriate curriculum.

Sparked creativity and imagination by helping children discover new things each day.

Licenses

Dental Assistant Diploma

Education and Training

2014 American Intercontinental University Chicago, IL

BBA Business Administration/ Specializing in HealthCare Management

2010 State Career School Waukegan, IL

Dental Assisting Diploma Dental Assisting

2002 Warren Township High School Gurnee, IL

High School Diploma

Skill Highlights

Dental x-rays expertise

Sterilization techniques familiarity

Coronal polishing ability

Syringes and anesthetics knowledge

Handpiece care proficiency

Gentle patient care

Skilled in patient settings

Proper telephone etiquette

Superior customer service

Instrumentation familiarity

Topical fluoride (TF)

Dental equipment maintenance

Adult tooth charting

Child tooth charting

Fluent in [English]

Strong organizational skills

Active listening skills

Courteous demeanor

Energetic work attitude

Customer service expert

Adaptive team player

Email expert

Sharp problem solver

Store maintenance ability

Internet Research, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task, Email

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