Customer Service High School

Sean Harris

Email: ********@**********.***

Address:

City: Valparaiso

State: FL

Zip: 32580

Country: USA

Phone: 850-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hard-working, business owner, looking to apply my education and experience to a job in labor or retail. Areas of proficiency include research, customer service, diving, explosives, tree services, and equipment maintenance. Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.

Educational Background:

High School Dipolma from Niceville High School, Niceville FL 1/2001 to 6/2007 (General Studies)

High School Dipolma from Niceville High, Niceville FL 1/2001 to 11/2012

High School Dipolma from NAVSCOLEOD, Niceville FL 1/2001 to 11/2012

Job History / Details:

Career Focus

Hard-working, business owner, looking to apply my education and experience to a job in labor or retail. Areas of proficiency include research, customer service, diving, explosives, tree services, and equipment maintenance.

Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.

Core Qualifications

Excellent quantitative skills

Critical thinker

Excellent research skills

Microsoft Word, Excel, PowerPoint

Proficiency in Math and English

Professional demeanor

Strong knowledge of tools and their uses

Experience in retail, customer service, food preparations, tree services, and equipment maintenance

Detail oriented

Planning/coordinating

Team leadership

Education and Training

2006 First Choice Okaloosa-Walton Vo-tec Fort Walton Beach, Florida

Certificate of Completion Electrical Wiring

2007 Niceville High Niceville, Florida

High School Diploma general

2009 NAVSCOLEOD Eglin AFB, Florida

Certificate of Completion Eplosive Ordnance Disposal

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Quality Assurance

Ensured quality of Tree Services by invoicing work done.

Client Interface

Managed accounting close, accounts payable, and financial reporting for multiple clients

Data Verification

Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.

Equipment Maintenance

Performed routine maintenance on equipment on as-needed basis.

Inventory Control

Restocked and organized items as necessary and as directed.

Purchasing

Maintained inventory of spare parts inventories and completed purchase requisitions as necessary.

Product Inspection

Inspected products to ensure highest quality.

Machine Repair

Detected machine malfunctions and problem-solved accordingly.

Repaired, maintained and replaced parts on dies.

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Food Preparation

Supported all kitchen operations when chef was absent.

Maintained daily cleanliness of broiler and fryers.

Answered telephone calls and responded to inquiries.

Assisted in maintaining preparation and service areas in a sanitary condition.

Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.

Cleaned and inspected galley equipment, kitchen appliances, and work areas.

Cleaned and sterilized equipment and facilities.

Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.

Executed daily production lists and goals.

Work Experience

April 2011 to Current

DMV Tree Service Valparaiso, Florida

Lumberjack/Climber

DMV subcontracts work to my business: Know BS Tree Services

January 2003 to January 2007

Domino's Pizza Valparaiso, Florida

Customer Service Representative/ Delivery Driver

June 2007 to May 2010

U.S. Navy Eglin AFB, Florida

EODSN

April 2011 to Current

Know BS Tree Services Valparaiso, Florida

Business Owner

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