Customer Service High School

Kimberly Fillmore

Email: abpja0@r.postjobfree.com

Address:

City: Las Vegas

State: NV

Zip: 89123

Country: USA

Phone: 702-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process. I enjoy helping customers find the products to meet their needs.

Educational Background:

High School Dipolma from Western Career College, Sacramento CA 1/2001 to 3/2009 (Medical Assisting)

High School Dipolma from Yolo High School, Sacramento CA 1/2001 to 11/2012

Job History / Details:

Summary

Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process. I enjoy helping customers find the products to meet their needs.

Highlights

Approachable

Flexible

Dedicated team player

Cheerful and energetic

Positive outlook

Barcode scanning

Reliable and dependable

Resolution-oriented

Excellent time management

Accomplishments

Completing my Medical Assisting courses. By completing these courses it allowed me to show my my strengths in the work force. I was able to better my personal goals as well as grow on the strengths I offered in prior jobs

Experience

August 2011 to February 2012

Dr. Cesar Estela MD Las Vegas, Nevada

Medical Biller and Coder

During my time with this office I was responsible for maintaining the the correct payments of insurance companies as well as patients co-pays and full payments for their visits. From time to time I would schedule patient appointments. Pull charts and do pre-auths

July 2009 to March 2010

Wal-mart Super Center Las Vegas, Nevada

cashier/customer service

Received and processed cash and credit payments for in-store purchases.Shared product knowledge with customers while making personal recommendations.Demonstrated that customers come first by serving them with a sense of urgency.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.

June 2009 to July 2009

Smiths Food and Drug Las Vegas, Nevada

service deli

Maintained friendly and professional customer interactions.Worked as a team member to provide the highest level of service to customers. Sliced their selected meats and cheeses to the weight they asked for.

August 2007 to August 2008

Circle K Sacramento, California

Sales Rep

Received and processed cash and credit payments for in-store purchases.Demonstrated that customers come first by serving them with a sense of urgency.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions. Stocked shelves with new product as well as the cooler. Cleaned the store and front faced products

May 2001 to May 2002

Jack in the box Sacramento, California

Customer service/cashier

Received and processed cash and credit payments for in-store purchases.Worked as a team member to provide the highest level of service to customers.Demonstrated that customers come first by serving them with a sense of urgency. Double checked the customer order before processing it. Making sure order was correct when handed out to the guest at time of counter pick up

January 1998 to May 2000

Taco Bell Sacramento, California

Cashier/Customer service

Received and processed cash and credit payments for in-store purchases.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Made sure to read back orders to customers before processing their orders so that they knew they were getting exactly what they ordered.

Education

2009 Western Career College Sacramento, California

Medical Certification Medical Assisting

Learned how to intake patients and check their vitals. Set up the back office (Example: shots, prep tables and blood pressure taking.) As well learned how to balance out they day sheet/ledger for billing and coding of the front office.

2000 Yolo High School West Sacramento, California

GED Basic education

Was taught basic education through Yolo County Educational System. Your Stand core classes like math, U.S Gov., Biology, computers.

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