Anup Ratnakaran, PMP

*** ****** ****, ***. ***, Vernon, CT 06066

Ph#: 732-***-****, E-mail: abpj7u@r.postjobfree.com

EDUCATION

University of Connecticut School of Business, Storrs, CT Expected: May 2013

Master of Business Administration (MBA)

Concentration: Management Information System

Graduate Assistantship awarded based on merit

President - MBA Healthcare Society

University of Kerala, College of Engineering, Thiruvananthapuram, India Graduated: Jan 1999

Master of Computer Applications

Concentration: Computer Applications, Information Systems

Ranked first in the university upon graduation

University of Kerala, University College, Thiruvananthapuram, India Graduated: June 1995

Bachelor of Science, Physics

EXPERIENCE

Tata Consultancy Services (www.tcs.com) 1999 2010

Business Relationship Manager - HFM US, Time Inc., Praxair Inc. (2006 2010) New York, NY

Manage client relationships in manufacturing, media & information domains with annual P&L responsibility of USD 4M

Collaborated with TCS solutions team to develop cost effective and efficient solutions for customer problems

Presented recommendations for business process improvements to client management team

Conducted project audits and recommended solution to client and TCS management for projects in crisis

Delivery Manager - Wolters Kluwer Financial Services (2005 2006) St Cloud, MN

Responsible for overall delivery of IT projects and managing contract compliance with Client Program Director

Managed six TCS Project Managers, reviewing project plans and project statuses

Collaborated with Account Manager at offshore delivery location in India to ensure project plan compliance

Conducted periodic review meetings with client program director and VP of business to review program status

Account Manager Wolters Kluwer Financial Services (2004 2005) Bangalore, India

Instrumental in setting up the Offshore development center for a 40 member team

Hired, trained and reviewed over 40 employees for various client projects

Developed innovative solutions to client proposals resulting in additional business for TCS worth USD 3M over its lifetime

Mentored and oversaw team on Six Sigma projects resulting in annual savings of USD 20,000 for the customer

Project Manager Nu Design Medical Technologies, Inc. (2004 2004) Minneapolis, MN

Conduct interviews with Radiologists to elicit requirements for a Mammography Operations Management System

Worked with design team to create prototype of the web system and high level design

Project Manager General Electric (2002 2004) New Haven, CT

Coordinated with offshore Project Manager to ensure timely error free deliverables

Executed and mentored Six Sigma projects that resulted in USD 75,000 savings annually

Planned and executed training programs on People Capability Maturity Model (PCMM) & Six Sigma for TCS team

Analyst Programmer General Electric (2000 2002) New Haven, CT

Designed and coded key modules of a Knowledge Management system used companywide across the globe in GE

Designed and coded the first speech enabled application to be rolled out in General Electric

Programmer TCS Microsoft Solutions Group (1999 2000) Pune, India

Designed and coded a Bill Presentment and Payment E-commerce solution using Microsoft Commerce Server

Conducted trainings for employees across other TCS offices and demonstrated prototypes at sales event s

ADDITIONAL INFORMATION

Certified PMP since 2005 by Project Management Institute ( www.pmi.org)

Six Sigma Black Belt certified by TCS Six Sigma body in Sep 2003

Six Sigma Green Belt certified by TCS Six Sigma body in Nov 2002

Languages: English, Hindi, Malayalam

Contact this candidate