Customer Service
Resume:
Becky's InformationLocation: WESTMINSTER, SCTitle: Customer ServiceWilling to Relocate: NoMember Since: 2012-01-19
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No active resumeBecky Furniss
*** ******* **** ***********, *. CAROLINA, 29693, UNITED STATES
********@*****.***
Professional Experience
DOLLAR GENERAL, WEST UNION, S. CAROLINA, UNITED STATES
Key Holder / MOD, November 2010 - Present
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Exchange merchandise for customers and accept returns.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Inventory stock and requisition new stock.
Rent merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Greet customers and ascertain what each customer wants or needs.
Place special orders or call other stores to find desired items.
Prepare merchandise for purchase or rental.
Answer questions regarding the store and its merchandise.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Clean shelves, counters, and tables.
Compute sales prices, total purchases and receive and process cash or credit payment.
Ticket, arrange and display merchandise to promote sales.
CARQUEST AUTO PARTS, RIVERSIDE, CALIFORNIA, UNITED STATES
Counter Pro / Driver, November 2006 - November 2009
Issue receipts, refunds, credits, or change due to customers.
Maintain clean and orderly checkout areas.
Call on prospective customers to explain company services or to solicit new business.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Listen to and resolve customers' complaints regarding products or services.
Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Inform regular customers of new products or services and price changes.
Stock shelves, and mark prices on shelves and items.
Collect money from customers, make change, and record transactions on customer receipts.
Drive trucks to deliver such items as food, medical supplies, or newspapers.
Greet customers entering establishments.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Answer customers' questions, and provide information on procedures or policies.
Process merchandise returns and exchanges.
Record sales or delivery information on daily sales or delivery record.
Offer customers carry-out service at the completion of transactions.
Write customer orders and sales contracts according to company guidelines.
Resolve customer complaints.
DR. ANITA LENZ, RIVERSIDE, CALIFORNIA, UNITED STATES
Back Office Medical Assistant, 2001 - 2002
Operate x-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Authorize drug refills and provide prescription information to pharmacies.
Perform routine laboratory tests and sample analyses.
Help physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections or removing sutures.
Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.
Record patients' medical history, vital statistics and information such as test results in medical records.
Prepare and administer medications as directed by a physician.
Clean and sterilize instruments and dispose of contaminated supplies.
Perform general office duties such as answering telephones, taking dictation or completing insurance forms.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Show patients to examination rooms and prepare them for the physician.
DR. STEVEN KLEEN, CORONA, CALIFORNIA, UNITED STATES
Front Office Medical Assistant, 1999 - 2001
Schedule appointments for patients.
Perform general office duties such as answering telephones, taking dictation or completing insurance forms.
Inventory and order medical, lab, or office supplies and equipment.
Greet and log in patients arriving at office or clinic.
Operate x-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
Education
UNITED EDUCATION INSTITUTE, ONTERIO, CALIFORNIA, UNITED STATES
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