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Customer Service Manager

Location:
Santa Maria, CA
Posted:
November 13, 2012

Contact this candidate

Resume:

Vanessa Plaza

Email: abpj2o@r.postjobfree.com

Address:

City: Santa Maria

State: CA

Zip: 93454

Country: USA

Phone: 805-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable retail manager with eight years cashier, customer service and sales experience. Looking to obtain a career based position where my skills can be utilized.

Educational Background:

High School Dipolma from Santa Maria High School, Santa Maria CA 1/2001 to 6/2002 (Business)

Job History / Details:

Professional Summary

Personable retail manager with eight years cashier, customer service and sales experience. Looking to obtain a career based position where my skills can be utilized.

Accomplishments

Promoted as a result of hard work and results.

Often number one in sales, upt and adt.

Envolved in numerous 100 percentage secret shopper visits.

Experience

June 2011 to Current

Coach Pismo Beach, CA

Development Manager/ Visual Manager

Coached associates with there development and growth in regards to product knowledge and customer service.

Planned and oversaw product placement to ensure product was being merchandised in most effective and visually appealing manner.

Informed district manager of store needs.

Performed opening and closing duties along with store audits.

Received and transferred product.

Made sure deadlines and quotas were being met.

Worked with manager to fill company needs.

December 2008 to Current

The Rodriguez Family Santa Maria, CA

Home Maker

Provided transportation,meal preparation,and childcare for a family of seven.

Scheduled appointments and fulfilled the needs of a growing family.

Handled finances and care of home.

March 2006 to July 2009

V's Sports Lounge Stanton, Ca.

Waitress

Prepared and served drinks and appetizers.

Provided guests with great customer service and entertainment.

Cashier.

Replenished inventory.

September 2006 to March 2007

Cocos Bakery and Restaurant Garden Grove, Ca.

Waitress

Greeted and served guests with a positive and enthusiastic attitude.

Gained knowledge of wines and proper beverage service.

Trained in most effective busing and food preparation techniques.

Cashier.

June 2006 to August 2006

Dennys Santa Maria, Ca

Waitress

Simultaneously fulfilled the duties of server, hostess and bus boy when needed.

Prepared salads and desserts.

Served customers drinks and food orders while assuring there satisfaction.

Cashier.

January 2006 to June 2006

Rite Aide Garden Grove, Ca.

Cashier/Supervisor

Provided customers with excellent customer service (Including resolving any complaints or problems, answering questions, and keeping customers satisfied).

Opened and closed cash drawers as well as inputting cash information and sales into computer and preparing bank deposits.

Supervised store of 5-10 other employees.

Ordered store products and kept shelves full.

February 2005 to January 2006

Sav-On Drugs Santa Maria, Ca.

Cashier/Supervisor

Trained as a supervisor.

Made sure customer needs were put first.

Responsible for ordering store products, replenishing shelves when needed and keeping track of inventory.

Rented out and completed paper work on carpet cleaners when needed.

Handled register, made sure cash drawers were balanced and store theft was kept down.

December 2005 to December 2004

Lifesteps Santa Maria, CA

In Home Educator

Promoted from personal assistant to IHE.

Assisted mentally and physically disabled clients with everyday living.

In charge of giving clients proper meds. at given time, providing transportation, preparing meals, bathing, keeping up with client hygiene and health, paying bills, and training personal assistants.

Education

Allan Hancock College Santa Maria, CA

Additional Information

PERSONAL: Schedule is open to work as many hours as needed at any time. Patient, outgoing, great working by myself or with others. Quick learner and excited to work.

KEYWORD SUMMARY: Supervisor and manager experience, waitress, hostess, open schedule, great customer service and caregiver.



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