Title:Web Developer

abpizq@r.postjobfree.com

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NAME:,

ADDRESS:

ADDRESS2:

CITY:

STATE: NJ

ZIP:

CANDIDATE ID: 2926910

US CITIZENSHIP:

EDUCATION:

EXPERIENCE: 0

WILL RELOCATE: No -

JOB WANTED:

RATE NEEDED:

TELEPHONE: 908-***-****

EMAIL: abpizq@r.postjobfree.com

HOMEPAGE:

HOTTEST SKILLS: crm, siebel, oracle, sql, sale, cics, db2, unix, product, finance, cobol,

database, html, xml, communication, inventory, market, marketing, statistics, engineer

REVISION: 08-SEP-02

RESUME:

NAME: Arun Honwad

ADDRESS: 34 Baker Circle

CITY: Hillsborough

STATE/PROVINCE: NJ

ZIP/POSTAL CODE: 08844

COUNTRY: USA

EMAIL: abpizq@r.postjobfree.com

PHONE: 908-***-****

CANDIDATE ID: 218081

CITIZENSHIP: US

Citizen

EDUCATION: Master Degree

EXPERIENCE: 15

WILL RELOCATE: Yes

RELOCATION INFO: US.IL..Chicago, US.CA.(N).San Jose, US.GA..Atlanta

JOB WANTED

: Contract To Direct

RATE NEEDED: $100,000/year

HOMEPAGE:

COMMENTS: Joining an organization offering challenging opportunities using leading edge

technology leveraging my experience in the IT industry in end-to-end IT project

implementation.

HOTSKILLS: Siebel CRM, EIM, Tools, Epiphany CRM, Oracle Manufacturing ERP, Oracle,

PL/SQL, Sqlplus, IBM, CICS, DB2, COBOL

ESUME

Arun Honwad

Hillsborough, New Jersey

908-***-****

abpizq@r.postjobfree.com

EXPERIENCE SUMMARY

.Proven track record in managing complete implementation of IT projects from

discovery through deployment.

.Strong communication and inter-personal skills in managing client expectations

and project team.

.Experienced in implementation of Siebel and Epiphany Call Center CRM

applications.

.Experienced in implementation of Oracle Manufacturing Applications.

SKILLS

. ORACLE

. PL/SQL

. Siebel CRM

. Epiphany CRM

. Project Management

. Oracle Manufacturing ERP

. ASP, HTML, XML

. UNIX

. Windows

. DEVELOPER 2000

. Crystal Reports

. Visual Basic

. Seagate Info7

. COBOL

. IBM, CICS, DB2

CERTIFICATIONS

- Certified in Epiphany's Accelerated Solution Delivery (ASD) project management

methodology.

- Certified in implementation of Aspect CRM portal, Multimedia, ACE (e-mail) and

DataMart systems.

- APICS certified in Production and Inventory Management (CPIM)

PROFESSIONAL EXPERIENCE

06/01

to PresentHaverstick Consulting, NJ

Senior Consultant

Involved in Sales Force Automation (SFA) evaluation for client Allied Building

products. Prepared help desk white paper documents for client Firmenich

assesssing features from Frontrange/Heat, Remedy, Helpstar and other vendors.

Prepared research documents for Siebel

call center implementation and Epiphany Analytical Platform (AP), Interactive

Platform (IP) and

Real-Time Personalization platform (RP) implementation.

Designed comprehensive CRM software evaluator (SFE) tool assessing CRM

application features based upon customer analysis, sales functions, marketing

communications and customer contact center functionality. Involved in

designing project management methodology, CRM trend

analysis for Healthcare, Insurance and Banking industries, Call center

implementation features

ROI analysis, participating in sales calls and preparing Powerpoint CRM

presentations for various prospects. Implemented Sales Force Automation

package ACT for the sales personnel.

Skill sets: Siebel CRM, Epiphany E.5 Interactive Platform (IP), Analytical

platform (AP),

RealTime Platform (RP), Sales Force Automation (SFA), CRM Software Evaluator

(SFE), ACT

11/00

to 05/01Epiphany, Inc.

Solution Architect

Involved as a Solutions Architect for Epiphany's eCRM solution for the customer

interaction center. The Interactive Platform enables the customer service

agent to provide pro-active service to the customers using the offers generated

in the Analytical and Real-time personalization platforms.

Involved in E.5 implementation for clients NBA and Cendant Marketing.

Responsibilities include preparing statement of work, project plan for the

implementation using Epiphany's Accelerated Solution Delivery (ASD)

methodology. Conducted solution sessions for requirements definition, prepared

solution definition document describing the primary requirements, architecture

and implementation stages.

Skill sets: E.5 Interactive Platform (IP), Analytical platform (AP), RealTime

Platform (RP), ASP, HTML, XML, Visual BML, Oracle, Data Warehousing, ETL

03/96

to 11/00Syntel, Inc

.

Project Lead

Worked on various projects for end-to-end implementation of CRM and ERP

applications.

Client: GMAC Mortgage; Siebel Finance implementation

- 12/99 to 11/00

Involved in customizing and implementing the Call Center and Contact Management

modules of Siebel Finance application. The primary focus was on customization

of Household, Contacts, Opportunities, Activities, Productline and Calendar

screens of the module.

Responsibilities include gathering functional requirements from business

managers, preparing

specs to make UI changes as per the business requirements, prepare task

estimates and resource

estimates and co-ordinate day-to-day activities as a team lead. Extensive

co-ordination required with vendors involved in providing infrastructure for

CTI implementation, installing Siebel application and data servers, configuring

Oracle 8 database, managing network & server traffic and supporting voice &

data lines and switches. Siebel's EIM interface was used for data imports.

Skill sets: Siebel Finance, UNIX, ORACLE 8.0, Windows NT, Siebel Configuration

/ Tools, Siebel EIM, ETL, Actuate Report

Client: Eaton Trucks; Oracle Manufacturing implementation

-

03/96 to 11/99

Extensively worked in planning, conversion and implementation of Purchase

Orders, Releases,

Shipments and Vendors. Handled the migration of Sourcing Rules, Assignment Sets

and ASLs for the Supply Chain Planning module. Also responsible for

implementation of BOM, Routing and inventory entities.

Responsibilities include designing data conversion strategy to migrate data from

legacy IBM platforms to Oracle database (rel 7.3.4). Coordinate project plans,

Business Process reengineering (BPR) activities, and CRP cycles. Develop PL/SQL

scripts and SmartDB templates to convert module entities. Provide requirements

for set-up codes required in individual modules. Extensive

interaction with the users to gather business requirements and update management

of status and

issues in the project.

Skill sets: UNIX, ORACLE SC GUI, SQL, PL/SQL, SmartDB, PO, INV, BOM, Routings,

Sourcing Rules and ASLs

10/90

to 02/96American International Group AIG), New York

Project Lead

Worked on different application systems at AIG supporting the insurance needs.

Managed reservation system for underwriters, design/develop/implement

client/server system tracking Premium and Loss activity for Accounts.

Responsible as a Project Leader in preparing specifications, project planning,

resource and time estimation and coordinating day-to-day

activities in the system. Worked as a liaison among Business Analyst, Client and

Technical staff.

Skill sets: SQL, IBM, DB2, Sqlserver, CICS/VS, Visual Basic

EDUCATION

M.S

. (1986) Statistics, Operations Research

B.S

. (1984) Statistics

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