Customer Service Administrative Assistant

Karen's InformationLocation: Homewood, ALTitle: SecurityExperience: 9-12 yearsWork Types:

Willing to Relocate: NoWilling to Travel: No TravelCareer Level: IntermediateWork Status: U.S. CitizenInterests:

Member Since: 2010-12-29 Helpful Links

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Karen Piper

Homewood, Al. 35209

Phone: 205-***-**** Email: **.*****@*******.***

OBJECTIVE: Seeking a responsible position with an organization where my skills can be utilized for mutual growth.

QUALIFICATIONS

I have 10 strong years customer service background. During the time I worked for various temporary agencies, I acquired different office and people skills and the very valuable skill of being able to calm any upset or distraught customer.

EMPLOYMENT

2011-PresentOffice Team - Dispatcher

Dispatch inbound/outbound trucks, schedule pick and delivery of shipments, create new customer files in system, track all freight via e-mail and computer, answer telephones, filing and faxing.

2003-2010Vivitar Security Systems - Dispatcher / Data Entry Clerk

Dispatch police or fire department as needed, enter client information into on-line system, schedule service for clients, answer telephones, page using overhead system and filing.

2002-2003 Kelly Staffing - Administrative Assistant & Receivables Clerk / Customer Service

Train new employees, coordinate department schedule, record minutes of weekly departmental meetings, collect past due balances, problem solve for top accounts, make collection calls, print invoices and answer telephones.

2002-2000 Staff Mark - Receptionist

Greet all clients, answer telephones, enter orders into on-line system, run postage meter, sort and disburse incoming mail and prepare outgoing Federal Express.

1998-2000 Kimco Staffing - Accounts Payable & Receivables Clerk / Receptionist

Balance incoming cash daily, weekly employee sales, collection calls, run daily reports, obtain / update credit information for new / existing clients, enter payments into on-line system and answer telephones

1997-1998 Foamex International - Accounts Payable & Receivables Clerk / Receptionist

Assist vendors, match invoices to receivables, enter payments into on-line system, prepare checks for deposit, operate Lucent telephone system with 20 lines with 150 extensions, greet all clients and applicants, sort and disburse incoming mail and prepare outgoing Federal Express

Skills

Microsoft Word

Excel

Data Entry

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