Patricia Riecke

Email: abpiyq@r.postjobfree.com

Address:

City: Davenport

State: IA

Zip: 52803

Country: USA

Phone: 563-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic, passionate bartender with several years experience. Great reputation for extraordinary guest service. Available all shifts and seeking a position that will allow my full potential to be used and further developed.

Educational Background:

High School Dipolma from Scott Community College, Davenport IA 1/2001 to 6/2005 (Medical)

High School Dipolma from Scott Community College, Davenport IA 1/2001 to 11/2012

Job History / Details:

Summary

Energetic, passionate bartender with several years experience. Great reputation for extraordinary guest service. Available all shifts and seeking a position that will allow my full potential to be used and further developed.

Highlights

Rapid order processing

Extensive drink vocabulary

Excels at upselling

Team player that also works well independently

Knowledge of Aloha and Micros

Certificate in alcohol ervice

CPR certified

AED certified

Intervention Procedures (TIPS) Certification

Experience

August 2012 to Current

Red Robin Davenport, Iowa

Server

Provides exceptional service to customers through knowledge of companies specific food and beverage items.

Upsold products when appropriate.

Greeted newly seated guests in a friendly and timely manner.

Entered orders into the computer system quickly and in proper sequence.

Participated in bar incentives and contests to drive sales and promote the venue.

January 2011 to September 2012

Radison (John Q. Hammonds) Davenport, IA

Bartender

Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating. Hotel is well known for their exceptional customer satisfaction and upheld those standards.Independently and effectively handled guest complaints. Set-up bar daily, handled cash, room charges and credit card payments. Took care of room service and food orders in addition to routine bar requirements. Able to create new drinks and implement drink specials.

Quickly mixed a variety of simple and complex cocktails.

Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.

Completed regular bar inventories and daily requisition sheets as requested.

November 2007 to December 2010

Best Western/ Lucky's Davenport, Iowa

Lead Bartender/Lead cocktail waitess

Began cocktail waitressing and quickly developed a passion for bartending and customer service. Involved in safety committee and maintained a clean and safe work environment for both patrons and staff. Worked all through the bar/nightclub. Quickly made lead cocktail waitress and barback to banquet bartender and then lead bartender. Provided prompt, efficient, friendly, and quality service at all times.Accurately balanced cash register at all times. Trained under bar manager and acquired knowledge and skill of liquor orders, hiring employees and Maintained stock levels to prevent shortages of critical items.

Set up storeroom and work areas to allow easy access to stock items.

Effectively and calmly resolved situations with intoxicated guests.

Set up special events and private parties.

Maintained a positive working relationship with fellow staff and management.

Prepared and served permanent and portable bars operating within the hotel.

Education

2006 Scott Community College Davenport, IA

CNA Medical

2005 Scott Community College Davenport, IA

GED diploma

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