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Customer Service Manager

Location:
Walker, LA
Posted:
November 13, 2012

Contact this candidate

Resume:

Dee Dillard

Email: abpixx@r.postjobfree.com

Address:

City: Walker

State: LA

Zip: 70785

Country: USA

Phone: 225-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am targeting Office Opportunities as an Administrative professional eager to leverage 25 years of experience and office management certification to secure an office position. Highly organized, efficient and skilled in a variety of office support tasks.

Educational Background:

High School Dipolma from Spencer Business College, Baton Rouge LA 1/2001 to 5/1985 (Office Administration)

Job History / Details:

Career Overview

I am targeting Office Opportunities as an Administrative professional eager to leverage 25 years of experience and office management certification to secure an office position. Highly organized, efficient and skilled in a variety of office support tasks.

Skill Highlights

Data Collection

Data Entry and

Integrity of Data

Report Development

Filing and data archiving

Administrative support

Schedule management

Internet Research

Problem Solving

Physician billing

QuickBooks

Insurance processing

HCFA Common Procedure Coding Systems (HCPCS)

HIPAA compliance

ICD.9CM

Medical bill auditing

Professional Experience

April 2012 to Current

KELLY Baton Rouge, Louisiana

Consultant for Temporary Agency

Worked closely with KELLY clients to produce a very positive result creating repeat business by developing long-term relationships. My assignments have been related to data-entry and special projects.

October 2010 to December 2011

Bronson's SUPERVALU Beulah, North Dakota

Office/Inventory Assistant

Provide administrative and executive support within busy store.

Store Merchandising and Inventory Control, as well as personnel training and problem solving.

Spreadsheets and presentations; records management

Insured database integrity.

Earned "outstanding" ratings on annual reviews for the past years.

Recognized for high-quality work, organizational strengths and exceptional customer service delivery.

Praised by supervisor for excellent performance as interim office manager

February 2008 to September 2010

Re/MAX Bighorn Properties Sheridan, Wyoming

Office Manager

Monitored multiple databases to keep track of all company inventory.

Effectively controlled the release of proprietary and confidential information for general client lists.

Prepared departmental contracts for title attorney approval.

Organized and coded all documents related to due diligence for acquisitions.

Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.

Prepared correspondence, accounting and financial documents for analysis.

Excelled within deadline-intensive environment, ensuring the accurate and on-time completion of all projects.

May 2003 to October 2007

Northern Wyoming Mental Health Center Sheridan, Wyoming

Claims Consultant/Customer Service Manager

Earned an excellent reputation as a customer representative and problem solver.

Able to calm and converse with clients who were upset

Carefully reviewed medical records for accuracy and completion as required by insurance companies.

Strictly followed all federal and state guidelines for release of information.

Acquired insurance authorizations for procedures and tests ordered by the attending physician.

Retrieved clinician correspondence from dictation service and made edits when necessary.

Scheduled patient appointments.

Completed registration quickly and cordially for all new patients

Provided administrative support for 25 clinicians and social workers

Accurately entered procedure codes, diagnosis codes and patient information into billing software.

Ensured compliance with medical/legal requirements, JCAHO standards/regulations.

Acted as a liaison between the business department, billers and third party payers in resolving billing and reimbursement accuracy.

Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.

Appropriately and correctly identified errors and re-filed denied/rejected claims

Confirmed patient information, collected copays and verified insurance.

Applied payments, adjustments and denials into medical manager system.

Consistently informed patients of their financial responsibilities prior to services being rendered.

Remained up-to-date with all insurance requirements, including the details of patient financial responsibilities, fee-for-service and managed care plans.

Performed quality control of the data entry system to verify that claims and payments were posted correctly.

Candidate Resume - Shelley Surber

Contact Information -

Email: abpixx@r.postjobfree.com

Address:

City: Lenhartsville

State: PA

Zip: 19354

Country: USA

Phone: 610-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Nutrition and wellness professional with over 7 years experience in weight loss management and the use of vitamins and supplements to maintain health.

Educational Background:

High School Dipolma from Cedar Crest College, Allentown PA 1/2001 to 5/2004 (Nutrition)

Job History / Details:

Summary

Nutrition and wellness professional with over 7 years experience in weight loss management and the use of vitamins and supplements to maintain health.

Highlights

Organic foods advocate

Licensed Dietitian in Pennsylvania

Healthy cuisine expert

In-depth knowledge of medication-induced nutritional deficiencies

Accomplishments

Headed the Body and Soul program at Calvary Temple, Allentown, Pa, presenting nutrition information and promoting healthy lifestyle.

Experience

August 2012 to Current

CURA Hospitality Orefield, PA

Clinical Dietitian

Reviewed records and assessed the nutritional condition of residents, including those with unplanned weight changes. Coordinated nutrition care with other members of the health care team.

February 1998 to April 2012

Hartzell's Pharmacy Catasauqua, PA

Dietitian/Pharmacy Technician

Assessed clients' overall physical health with body composition scale measurements. Recommended specialized laboratory tests to assess and monitor nutritional status. Counseled patients regarding dietary needs.

Education

2004 Cedar Crest College Allentown, PA

Bachelor of Science Nutrition

Candidate Resume - Kumalo Ealom

Contact Information -

Email: abpixx@r.postjobfree.com

Address:

City: Locust Grove

State: VA

Zip: 22508

Country: USA

Phone: 540-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dependable, Motivated,and Hard-working Service Tech with over 10 years of experience in Sales, Account Management, Maintenance, Janitorial, and Pest control.I am a dedicated team oriented employee, a quick learner with the desire to grow skills and a proven ability to work independently while maintaining high levels of productivity.

Educational Background:

High School Dipolma from Sacramento City, Sacramento CA 1/2001 to 5/2005 (Social Sciences)

Job History / Details:

Professional Profile

Dependable, Motivated,and Hard-working Service Tech with over 10 years of experience in Sales, Account Management, Maintenance, Janitorial, and Pest control.I am a dedicated team oriented employee, a quick learner with the desire to grow skills and a proven ability to work independently while maintaining high levels of productivity.

Skills

Trained in toxic waste disposal

Poison and toxic chemical usage (GREEN)

Expertise in maintenance

Quality control

OSHA regulatory compliance

Dependable independent worker

Excellent plan comprehension

Troubleshooting

Customer service skills

Good at following instructions

Customer service experience

Consistent work history

Solid communication skills

Strong interpersonal skills

Strong organizational skills

Strong work ethic

Deadline driven

Flexible work schedule

Accomplishments

Documentation

Reported and documented unsafe conditions, equipment and/or injury.

Sales

Responsible for establishing and managing new accounts

Equipment Maintenance

Performed routine maintenance on equipment on as-needed basis.

Inventory Control

Restocked and organized items as necessary and as directed.

Product Inspection

Inspected products to ensure highest quality.

Supervision

Trained contract workers to perform general warehouse duties to company standards.

Machine Repair

Detected machine malfunctions and problem-solved accordingly.

Repaired, maintained and replaced parts on dies.

Relevant Professional Experience

July 2010 to Current

Farmer's Rice Co-op West Sacramento, Ca

(Maintenance, Janitorial, Pest control) Service Person

Completed all repairs and maintenance work to company standards.Performed weekly maintenance assessments.Notified supervisors of faulty operations and defective materials.Kept supervisor informed of job progress and material requirements. Performed removal and disposal of pest, toxic chemicals,and hazardous waste. Maintained clean,sanitary and safe work environment.

Education

2005 Sacramento City Sacramento, Ca

Associate of Arts Social Sciences

3.65 GPA

Highest Honors Academic Achievement Award

Training in handling Pest Control and Removal ofToxic/Hazardous waste.



Contact this candidate