Customer Service Sales

Kimberley Fitch

Email: ********@**********.***

Address:

City: great falls

State: MT

Zip: 59404

Country: USA

Phone: 330-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hard worker focused on providing excellent customer service in any form of job, I love to make people happy and see them leave with a smile

Educational Background:

High School Dipolma from Crestwood High School, Mantua OH 1/2001 to 6/2008 (General)

Job History / Details:

Summary

Hard worker focused on providing excellent customer service in any form of job, I love to make people happy and see them leave with a smile

Highlights

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Sharp problem solver

Energetic work attitude

Top sales performer

Customer service expert

Adaptive team player

Visual merchandising proficiency

Fashion knowledge

Opening/closing procedures

Experience

March 2010 to Current

Bostons Gourmet Pizza Great Falls, MT

waitress

Assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Appropriately suggested additional items to customers to increase restaurant sales.Delivered exceptional, friendly and fast service.

July 2009 to June 2012

Buckle Great Falls, MT

Leader

Assisted guests in making fashion choices which adhered to their bodies, opened and closed store; which included counting tills, shutting down all registers, locking up and doing routine security checks. Helped train new employees to shop for guests, taught them about different body shapes and different styles of clothing. In charge of growing sales in guys denim; was in the department for a year and grew it 87 percentage by new merchandising tactics and training team members in the art of helping a male shop and dress more appealing.

March 2009 to August 2009

Ashley Furniture Great Falls, MT

Sales/ Customer Service

Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Exceeded targeted sales goals.Described use and operation of furniture to customers.Placed special merchandise orders for customers. Always left the customers feeling at home and good about their purchases.

March 2009 to August 2009

Ashley Furniture Great Falls, MT

Sales/ Customer Service

Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Exceeded targeted sales goals.Described use and operation of furniture to customers.Placed special merchandise orders for customers. Always left the customers feeling at home and good about their purchases.

Education

2008 Crestwood High School Mantua, OH

High School Diploma General

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