Customer Service Representative
Resume:
Ann Siverling
Email: abpitj@r.postjobfree.com
Address: **** ********* *****
City: Waukesha
State: WI
Zip: 53186
Country: USA
Phone: 262-***-****
Skill Level: Entry
Salary Range: $27,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Ann B. Siverling
1704 Blackhawk Trail Waukesha, Wisconsin 53186 262-***-**** abpitj@r.postjobfree.com
Objective To offer my skills and knowledge as a customer service representative
Experience Customer Service Associate-Call Center
December 2011 to June 2012 NOVO1 Waukesha, Wisconsin
Handle inbound calls for an afterhour's answering service.
Take calls from patients for doctors, dentists, mental health
professionals, also do order entry for over the phone catalog
orders. Also take calls for community based programs.
Customer Service Associate-Call Center
May 2010 to January 2011 US Cellular Waukesha, Wisconsin
Take inbound calls form new/existing customers
Activate and troubleshoot multiple phone lines.
Discuss bill questions and take in payments on accounts
Call Center Representative-Move Order Specialist
July 2008 to September 2009 WE Energies Waukesha, Wisconsin
Take inbound calls for new and existing customers
Do starts/stops/transfers for customers
Did Identity verifications, Energy Assistance referrals, transfer of balances
Retail/Customer Service
January 2007 to June 2009 Roberts' Specialty Meats Waukesha, Assist customers on meat orders, stocking meat cases
Running cash register, opening and closing store
Food preparations
Prior to this I was a stay at home Mom. I have lots of real world
experience that I bring to the table.
Education University of Wisconsin Milwaukee
June 1996 to July 1997
Certification in Interpreting for the Deaf/Hard of Hearing
Completed 65 credits in the one year intensive program
Interests I love to work with people. I am outgoing and personable. I received Dynamic Deeds and Kudos for excellent customer service. I live by the
motto to treat others on how I want to be treated.
References
April Captain
Mica Weems
Former Supervisor
Jerycka Graves-Sinclair
abpitj@r.postjobfree.com
Former Supervisor
Suzette Schigur
Contact this candidate