Project Manager Customer Service

Tammy Jackson

Email: abpio7@r.postjobfree.com

Address:

City: Williston

State: ND

Zip: 58801

Country: USA

Phone: 406-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Visionary Operations Executive with solid experience managing all levels of multiple projects including budgeting and administration. Project Management with company oversight, committed to cost-effective management of resources and quality performance.Demonstrated proficiency in staffing,training and development,budgeting and program management.

Educational Background:

High School Dipolma from East Gaston High, Mt Holly NC 1/2001 to 5/1981 (Business)

Job History / Details:

Executive Profile

Visionary Operations Executive with solid experience managing all levels of multiple projects including budgeting and administration. Project Management with company oversight, committed to cost-effective management of resources and quality performance.Demonstrated proficiency in staffing,training and development,budgeting and program management.

Skill Highlights

project Management

Team Building

Vendor Negotiations

Work Flow planning

Staff development

Team leadership

Project planning

Team Player

Vision

Public relations

Quality Management

Core Accomplishments

Established and managed partner relationships on a daily basis.

Initiated Real Estate project which resulted in positive outcome

Spearheaded new planning program which increased retention.

Professional Experience

December 2003 to March 2010

PIMP INC Moultrie, Ga 31768

Project Manager

Managed team of 30 of professionals. Teams were divided in (2) teams

one team over seen project property clean outs,the (2) team over seen property maintenance . My teams together over seen 136 properties on a bi-weekly basis.AS client sent projects to us, my job was to estimate the cost of each project,make sure each project was completed in a timely manner for each clients time frame. To order all inventory and products it took for each project to be completed in a timely manner.I made sure each crew had the inventory they needed on they're trucks to completed correctly and on time.When the client issued the projects to PIMP INC they had and 48 hr turn around time to complete each project correctly and completely and with in the time frame allotted by the client. Each project was different each needed different inventory and maintenance to complete.I went from project to project over seeing each crew,my crews were spread from 10 miles to 200 miles apart. I traveled between crews

kept clients updated on a daily basis as to what stage each project was in.At the end of each day,I sat down with my computer, I prepared correspondence account and financial documents for each completed project.Worked on obtaining any new documents,or clearances certificates and approvals from local,state or federal agencies to begin new project.

March 2001 to February 2004

Carolina Tank Charlotte, NC

Manager/

Managed team of 10 professionals. Worked successfully with customers to produce positive outcome. Trained and mentored staff to ensure the office

environment was productive and as stress free as possible on a daily bases

Worked directly with department heads,clients,management to achieve a positive experience for our clients. Helped innovative a program to reduce employee turn over and expense on training new employees. Made all appt's for CEO to travel,kept calendar for all travel plans and cost up to date.

Took over for project manager,as needed.Defined strategy and business plan for daily projects.

October 1999 to February 2002

Dr McCord-Pappert and Bradley Charlotte, NC

Receptionist

Provided customer service for and average of 75 calls per day. Answering phone,customer inquires,problem solving,providing new product information.Blocking time for appts, Verifying patient information.Ins filing,mailing,scheduled appoints filed ins,took payments from patients. Made arrangements for patients travel to and from Dr's office.Attend

the Dr's in surgery when needed. I have worked with the physically sick

as well as the emotionally sick for at least 10 years some daily some weekly.

while working other jobs..

Education

1981 East Gaston High Mt Holly, NC

High School Diploma Business

1991 received associates in business management .

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