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Customer Service Sales

Location:
Johnson City, TN
Posted:
November 20, 2012

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Resume:

SANDRA L GRUBER

Email: abpihd@r.postjobfree.com

Address:

City: Johnson City

State: TN

Zip: 37601

Country: USA

Phone: 423-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To bring to your organization enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilize my skills obtained through experience in the following areas:

Educational Background:

High School Dipolma from Tyler Street Christian Academy, Dallas TX 1/2001 to 5/1978 (Basic)

High School Dipolma from US Army Missile and Munitions Center & School, Dallas TX 1/2001 to 11/2012

High School Dipolma from Personnel and Administration Specialty, Dallas TX 1/2001 to 11/2012

Job History / Details:

Career Overview

To bring to your organization enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilize my skills obtained through experience in the following areas:

Skill Highlights

Typing 75 wpm

10 key

Data Entry

File Management

Telephone/Switchboard

AR/AP

Bank reconciliations

Billing/Invoicing

Tax Preparation

Collections proficiency

Production Scheduling

Purchasing

Shipping and Receiving

Inventory Control

Distribution Management

Personnel records maintenance

Employee Scheduling

Compensation/payroll

Excellent written and verbal communication skills

Telemarketing Sales

Event Planning

Fund Raising/

Customer Service

Marketing

Patent & Trademarks

501 c 3 Non Profits-All aspects

Quickbooks

Microsoft Office/Excel

Powerpoint

Core Accomplishments

Served my country for six years in the United States Marine Corps

Created a new product image for USA Embroidery and sold this concept to the marketing community

Expanded sales to include mass production accounts thus doubling revenue for USA Embroidery

Top Sales with Wyndham Vacations on a continued basis throughout my employment

Spearheaded renovation of Manna House, a transitional shelter for the Homeless-2008

Event Organizer for Vietnam Veteran's Memorial Wall from Washington, DC -2009

Founded Citizens Soldiers Inc. a 501 c 3 Non Profit for Homeless Veterans -2009

In 2010 opened The Langland Home for Veterans, a 2 yr. Transitional Home for Veterans coming out of treatment at the VA who would otherwise return to Homelessness. To date 84 Veterans have successfully moved on to lead productive lives locally.

Expanded Citizens Soldiers Inc in 2011 and opened chapters in California, Iowa, Missouri, Georgia, North Carolina and Nevada.

Professional Experience

July 2009 to Current

Citizens Soldiers Inc Johnson City, Tennessee

Founder/Administrator

501 (c) 3 Non Profit Organization for Homeless Veterans.

Handled all aspects of administrative duties, state and federal paperwork and taxes, Patents and Trademarks, organizing events, fund raisers, public relations, social media marketing, acquiring donations, press and news releases, accounts payable and receivable for our Transitional Home in Johnson City.

Any and all aspects of creating and running a 501 c 3 non profit business.

October 2007 to July 2009

Wyndham Vacation Resorts Johnson City, TN

Customer Service/Telemarketing/Sales

Sales and Marketing for Vacation Resort packages.

Call center, cold calls.

Consistently exceeded sales quota.

Top Sales in building on a continued basis throughout my employment

July 2006 to December 2007

Premier Financial/American Mortgage Johnson City, TN

Mortgage Loan Officer/Originator

Originated leads for residential/commercial mortgage loans.

Executed the loan origination process, including ordering credit reports, appraisals, preliminary title reports, UCC searches, environmental reports, insurance information and flood certificates.

Placed clients with lending companies to best suit their financial needs on a case-by-case basis.

Processed all aspects of loans in a timely manner to ensure closing date

March 2001 to May 2004

Marriott International Lake Mary, FL

Executive Secretary/Receptionist

Assisted the GM and Sales/Catering staff in all areas of administrative work including data entry, receptionist duties, file organization, research and development..

Directly supported GM in managing operation workflow

Coordinated Grand Opening of hotel for 1000 dignitaries to include Mr. J. W. Marriott..

December 1997 to October 2000

Children's Lighthouse Dallas, TX

Office Mgr/Asst. Director/Preschool Teacher

Handled all aspects of daycare administration and accounting/collections with enrollment of 323 children.

Supervised 20 employees and scheduling of hours.

Handled all marketing aspects of daycare to reach maximum enrollment while maintaining highest quality standards of center.

January 1986 to December 1997

USA Embroidery & Monogram Inc Dallas, TX

Office Mgr/Sales/Administration/Marketing/Stockholder

Wholesale manufacturer employing 50 for production of athletic award letters distributed throughout the US to sporting goods stores and schools.

Performed secretarial duties including bookkeeping, general ledger, filing and handling of customer service complaints.

Assigned incoming order and projects to appropriate line and staff departments.

Prepared all billing statements and ordered supplies and equipment, maintained sales records and production on a daily basis.

Was in charge of creating a new product image and sold this concept to the marketing community.

Expanded sales to include mass production accounts thus doubling revenue for business.

All administrative/financial aspects of company.

Education

1978 Tyler Street Christian Academy Dallas, TX

High School Diploma Basic

1980 US Army Missile and Munitions Center & School Huntsville, AL

Professional Training and Certification Ammunition Technician/EOD

Primary MOS Training and School for Marine Corps

1981 Personnel and Administration Specialty Camp LeJeune, NC

Professional Training and Certification Administration

Secondary MOS Training and School for Marine Corps



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