Customer Service Sales

Patrick Coleman

Email: abpibq@r.postjobfree.com

Address:

City: St Louis

State: MO

Zip: 63125

Country: USA

Phone: 314-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

During my UHS career, I have grown into a resource role as well as a leader for my co workers and am frequently contacted while not on duty to share my insight with workers who have less experience in medical equipment sales and service for guidance in situations when a member of management is not available. Due to my extensive knowledge and experience, I was asked to serve as an Employee Mentor, to help ensure the success of employees new to UHS policies, procedures, and missions. Due to my long tenure at UHS, I have gained valuable insight into company operations and have developed relationships with employees in other offices that have proven invaluable in sharing information and can often assist co workers in completing tasks in a more time efficient and fiscally responsible manner. Also due to my long tenure at UHS, I have become familiar with our many clients and their equipment preferences and have become better able to provide equipment that best meets their needs and in a timely manner. As a result of my deliveries and phone conversations, I have met and become familiar with the personnel at our various client facilities and have been able to forge positive and productive relationships with them. On numerous occasions I have been able to work with our customers and have helped them understand which equipment needs they have and have offered solutions to these needs. I would prove to be a dedicated leader if given an account location who will demonstrate a strong work ethic, dedication to company missions and values, and demonstrate leadership skills that inspire those below me to emulate not only in their work environment, but also in their lives.

Educational Background:

High School Dipolma from Blackburn College, Carlinville IL 1/2001 to 12/1992 (Biology)

Job History / Details:

Career Focus

During my UHS career, I have grown into a resource role as well as a leader for my co workers and am frequently contacted while not on duty to share my insight with workers who have less experience in medical equipment sales and service for guidance in situations when a member of management is not available.

Due to my extensive knowledge and experience, I was asked to serve as an Employee Mentor, to help ensure the success of employees new to UHS policies, procedures, and missions.

Due to my long tenure at UHS, I have gained valuable insight into company operations and have developed relationships with employees in other offices that have proven invaluable in sharing information and can often assist co workers in completing tasks in a more time efficient and fiscally responsible manner.

Also due to my long tenure at UHS, I have become familiar with our many clients and their equipment preferences and have become better able to provide equipment that best meets their needs and in a timely manner.

As a result of my deliveries and phone conversations, I have met and become familiar with the personnel at our various client facilities and have been able to forge positive and productive relationships with them. On numerous occasions I have been able to work with our customers and have helped them understand which equipment needs they have and have offered solutions to these needs.

I would prove to be a dedicated leader if given an account location who will demonstrate a strong work ethic, dedication to company missions and values, and demonstrate leadership skills that inspire those below me to emulate not only in their work environment, but also in their lives.

Summary of Skills

Have demonstrated leadership skills both with my current position as a CST III as well as my seven years serving as the Coordinator.

Familiar with both Microsoft Word and Excel.

Have proven myself in being able to work as a team as well as being able to take on and complete projects on my own.

Have been solely responsible for maintaining all sales inventories. This includes disposable accessories for customers as well as our line of Smith & Nephew products.

Have been responsible for the entry and release of most sales orders. I have also been responsible for most pricing if not set by contracts or sales personnel.

Excellent understanding of computer entry of which I have also trained numerous co-workers.

Accomplishments

Received Eagle Award from Universal Hospital Services in 2007 for Operations Excellence and exceptional work ethic during time of personal family crisis.

Professional Experience

August 1994 to November 2012

Universal Hospital Services Earth City, MO

CST III at Universal Hospital Services

Since my career at UHS I have worked myself up through the company achieving various promotions over the years. I started out as a CST I up to Customer Service Coordinator and currently hold the position of CST III.

I have offered excellent customer service throughout the years as well as developing excellent relationships with customers both external and internal.

Through my knowledge and understanding of how our office and company works, I have been utilized as the "Go To" guy when it comes to questions or needs from my direct supervisors, sales team, fellow Operations co-workers, as well as customers.

Education

1992 Blackburn College Carlinville, IL

Bachelor of Science Biology

During my course of study at Blackburn College I was a member of the soccer team, where I was named an All-American in 1989.

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