Customer Service Assistant
Resume:
Abby S. Charlesworth
Email: abpiah@r.postjobfree.com
Address:
City: Lafayette
State: IN
Zip: 47905
Country: USA
Phone: 765-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
As an experienced dental assistant and dental receptionist, I desire to attain full time employment with a reputable dental office. I wish to expand my experience and knowledge in order to further my career in the dental field. I am a patient focused individual and I possess a professional and positive attitude, which has allowed me to successfully work side by side with many wonderful team members.
Educational Background:
High School Dipolma from Concorde Career College, Memphis TN 1/2001 to 2/2010 (Dental Assisting)
Job History / Details:
Professional Summary
As an experienced dental assistant and dental receptionist, I desire to attain full time employment with a reputable dental office. I wish to expand my experience and knowledge in order to further my career in the dental field. I am a patient focused individual and I possess a professional and positive attitude, which has allowed me to successfully work side by side with many wonderful team members.
Licenses
Radiology Certified in the state of Indiana
Skill Highlights
Three years experience in the dental field.
Helped to grow a stable, one doctor practice into a highly profitable two doctor practice.
Skilled in insurance aging and verification.
Knowledge of dental billing.
Able to successfully handle multi-task functions in a front office setting.
Experienced in training new team members, whilst completing daily tasks efficiently.
Completed dental assisting program at Concorde Career College.
Excellent typing skills.
Excellent communication skills.
Knowledge of dental terminology.
Outstanding in patient care.
Knowledge of OSHA standards and HIPPA laws.
Advanced knowledge of multi dental softwares as well as Microsoft Office.
Radiology certified in the states of Indiana and Tennessee.
Chair side assistant with experience in general, orthodontic, and pediatric settings.
Sterilization.
Ability to manage and successfully assist patients on a multi-line phone system.
Professional Experience
September 2011 to Current
Farabee Family Dental Care Lafayette, IN
Business Assistant
As a dental business office assistant, I maintain and organize all administrative functions in the front office, including reception tasks receiving and distributing office mail and email, answering the office phone and distributing calls or messages accordingly, communicating patients' arrival promptly, and managing administrative records by scanning confidential patient information into appropriate patient accounts. I work daily with administrative scheduling, including maintaining office records, documenting patient dental treatments and transactions, following office procedures for patient referrals and scheduling of office appointments. Other duties include maintaining office accounts receivable information, making financial arrangements with patients before treatments and ordering office and administrative supplies.
June 2011 to September 2011
Fellure Foods, Inc Oxford, IN
Cashier
Continuously met safety requirements and regulations. Kept store neat, clean, and orderly. Maintained an excellent attendance record. Provided employer with flexible hours of availability, including nights, weekends, and holidays. Was extremely customer service oriented, putting the needs of the customer above all else. Helped business meet important sales and financial goals. Possessed good listening and communication skills.
March 2010 to June 2011
Dr. Courtney Wilson, DDS Memphis, TN
Dental Assistant
Recorded medical and dental histories and patient vital signs. Assisted the dentist in managing dental emergencies. Improved my clinical skills and acumen through participation in continuing education and training opportunities. Maintained a positive and outgoing personality and exceptional interpersonal verbal and written communication skills. Possessed excellent patient care skills and strong organizational skills to meet the patient and doctor's needs. Superior working knowledge of dental procedures and terminology. Ability to build rapport with patients and parents. Continued to accomplish great manual dexterity. Proficiently learned how to navigate new computer programs quickly and accurately.
Education and Training
2010 Concorde Career College Memphis, TN
Associate's Degree Dental Assisting
Contact this candidate