Customer Service Sales

Mina Ibrahim

Email: ********@********.***

Address:

City: Nashville

State: TN

Zip: 37217

Country: USA

Phone: 615-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personable and responsible Cashier with six years in retail and customer service. Solid team player with upbeat, positive attitude. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from MTSU, Murfreesboro TN 1/2001 to 8/2012 (Computer Science)

High School Dipolma from Glen Cliff, Murfreesboro TN 1/2001 to 11/2012

Job History / Details:

Career Overview

Personable and responsible Cashier with six years in retail and customer service. Solid team player with upbeat, positive attitude.

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Strong organizational skills

Active listening skills

Energetic work attitude

Large cash/check deposits expert

Markdown/promotional procedures

Customer service expert

Invoice processing

Telecommunication skills

Top sales performer

Telephone inquiries specialist

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Quality Communication

Interacted with 50 affiliate stations in US and Puerto Rico, ensuring reliable and high-speed delivery to residential and small-business customers.

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

Consistently generated additional revenue through skilled sales techniques.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Database Maintenance

Assisted in the managing of the company database and verified, edited and modified members' information.

Work Experience

July 2012 to Current

Dollar Rental Car, Nashville Airport Nashville, TN

Car Rental Agent

- Cashier

- Sales Representative

May 2008 to July 2012

HMS Host Nashville, TN

Supervisor

-Cashier

- Supervisor

- Warehouse organizer

- Cash Room Coordinator

September 2007 to May 2008

Dunkin' Donuts Nashville, TN

Cashier

March 2007 to September 2007

Macdonald Nashville, TN

cashier

February 2006 to February 2007

Samy Grocery Store Nashville, TN

Supervisor

- cash register responsible

- cash handler with grocery providers

- Customer service support

Educational Background

2014 MTSU Murfreesboro, TN

Bachelor of Science Computer Science

2008 Glen Cliff Nashville, TN

High School Diploma

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