Manager Customer Service

Robbin Rogers

Email: abpi81@r.postjobfree.com

Address:

City: Darlington

State: SC

Zip: 29540

Country: USA

Phone: 843-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Started working in grocery stores in 1990 as a full time perishable employee. Combined I have 12 years experience as a produce manager with Food lion and Piggly Wiggly. I have over 28 years experience in customer service and retail sales . 6 years experience in managing frozen food and dairy. My job duties include making out weekly orders, managing time, projecting sales and wages, ordering, inventory control, price changes, monthly inventory, stocking, unloading trucks, merchandising, the training and development of employees, and reading and understanding profit and loss statement. I will do what is need to make the job a success, and make it an enjoyable work and shopping environment for all empolyees and shoppers.

Educational Background:

High School Dipolma from St. John's High School, Darlington SC 1/2001 to 6/1984 (General studies)

Job History / Details:

Summary

Started working in grocery stores in 1990 as a full time perishable employee. Combined I have 12 years experience as a produce manager with Food lion and Piggly Wiggly.

I have over 28 years experience in customer service and retail sales . 6 years experience in managing frozen food and dairy. My job duties include making out weekly orders, managing time, projecting sales and wages, ordering, inventory control, price changes, monthly inventory, stocking, unloading trucks, merchandising, the training and development of employees, and reading and understanding profit and loss statement. I will do what is need to make the job a success, and make it an enjoyable work and shopping environment for all empolyees and shoppers.

Key Skills

Safety standards training

Courteous and professional demeanor

Service-oriented

Flexible schedule

Effective multi-tasker

Flexible and adaptable

Produce knowledge

Work Experience

Current

Manager- Produce

11/15/2012 12:00:00 AM

October 2005 to Current

Piggly Wiggly Carolina Chesterfield, South Carolina

Produce Manager

Worked at Piggly Wiggly Cherokee Road, Florence,South Carolina, and Piggly Wiggly Florence Mall, Florence, South Carolina.

Delegated tasks to team members to optimize productivity.Handled products and equipment in accordance with safety and sanitation guidelines.Conducted price checks for cashiers and service clerks.Handled resets according to schedule, including deleted and new merchandise.Ordered and shelved weekly sale items for customers.Built attractive holiday and seasonal displays for merchandising program.Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.Safely operated manual and electric pallet jacks.Suggested additional items and offered samples of weekly promotional items to increase store sales.Organized and positioned product cases in produce walk-in cooler.Praised by management for being a fast and efficient worker, requiring little supervision.Served shoppers in a prompt, courteous and friendly manner.Evaluated department conditions and operations to determine strengths and areas for improvement.Broke down heavy pallet loads of cases, boxes and bags.Arranged and stocked department displays.

February 1999 to September 2005

Food Lion Darlington, South Carolina

Produce Mamager

Handled products and equipment in accordance with safety and sanitation guidelines.Directed and managed all functions of the dairy, frozen,and produce departments as Perishable manager for 2 years. Frozen food and dairy were move to the grocery department. The rest of my time was as Produce manager and Produce Standard Practice trainer for the Florence area. I trained new department managers and store manager trainees in everyday operations, inventory,and ordering.

March 1997 to February 1999

Town and Country Market Darlington, South Carolina

Breakfast and short order cook

I prepared breakfast orders for customers, did all food prep for breakfast, and lunch short orders. Made the desserts for the buffet bar for lunch, Ordered stock and supplies for the restaurant.

August 1990 to March 1997

Food Lion Bishopville, South Carolina

Full time Perishable Clerk

Worked Perishable Department, which included produce, frozen food and dairy.Main responsibility was frozen food and dairy. Worked produce a few days a week. Worked frozen food and dairy full time for five years and promoted to second person, and worked produce, I was trained in inventory control, ordering, stocking and merchandising for entire department.

Education

1984 St. John's High School Darlington, SouthCarolina

High School Diploma

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